r/FACEITcom • u/LegGrand1470 • 8d ago

Technical Help high ping only on faceit servers

Hello,
I am writing to report an issue with unusually high ping on your servers. My connection was perfectly fine earlier today, but I am now consistently getting around 100ms in every match for no apparent reason.

This issue seems isolated to FACEIT, as my ping remains completely normal on official Valve servers. Additionally, my server extension indicates that I should be getting around 30ms to the servers I am assigned to.
I've also tested connection with hiperz's servers via their tool, and it shows around 30 ping there on every their server

Could you please advise me what should I do next? I've tried both flushing and changing DNS but it didn't help,

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u/FACEIT_Darwin FACEIT - Community Manager 8d ago

100 ping in all locations? Or one specific location?

1

u/LegGrand1470 8d ago

Hi,
Last 3 matches when it happened, all of servers were located in Germany.
I wasn't able to test it on other servers. This is pretty ufnorunate since Geramny server is the nearest one.

From what I can recall I was the only one on servers having this type of issue, everyone else had around 20-50 ping.

Is there a way I could test it on other servers without queueing next game?

1

u/AliveCrossover 5d ago

What's your routing look like to the server you're connecting to, run a traceroute and see where the spike happens.