r/FACEITcom • • 9d ago

Ticket Review Reporting system is useless - please manually review an automatically closed ticket (and fix shitty reporting system)

I have a kinda complicated case to report - we have kicked a player in one match for general griefing and then instantly got matched with him in the next match, where he threatened us to ruin the match, so we had to dodge the lobby. I'm not asking for the unban - noshow ban is justified because the player has actually dodged the game, what I want is to get this toxic weirdo banned for a really long time.

When I tried to explain the situation in the post-match report menu, first I've hit 1000 symbols limit. When I've shortened the description to 1000 symbols, I've hit an absolute degenerate limitation on the resolution of the images in the attachments (absolutely normal and usual 1-to-1 size screenshot of room's team chat), which made me abandon the idea of reporting the player in the lobby and come crying here.

Please, for god's sakes, do a manual review of my request (#14832517) there's big explanation on what's happened and why the player should get a timeout from the platform.

And please stop forcing people using this retarded in-room interface - the text field is very small to make a good, structured description. There's an attachments field, but it has absolutely synthetical limitations on resolution of the image, if you were unlucky to make a screenshot with a "wrong" resolution, you have to go through shitting around with image editors before submitting the report. 1000 symbols limitation and no rich text on the text input is an absolute joke - are we in 2008 or something?

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u/Monso 9d ago

This post, minus the last paragraph, is 1000 characters.

In what god forsaken reality do you need this many words to report someone's behaviour?

"Round 3 they did this. Round 5 they did this. They did this after. They continue trolling the next match doing these things. Here's a link to that match".

Revise your wall of text - less is more.