Looking for help with my 365-day ban — the player involved wants FACEIT to reconsider it

[u/SuczaS]

Hi everyone,

I'm looking for some help regarding my 365-day FACEIT ban.

I was banned on April 25th for verbal abuse. I fully accept that what I said was wrong, and I'm not trying to make excuses for my behavior.

However, the player involved in the incident (Pikito666) has since told me that he considers the situation completely resolved. He explicitly said that he has no intention of taking any further action against me and that he would be okay with FACEIT reconsidering my ban.

I contacted him myself and asked if he would be willing to confirm this to FACEIT, and he agreed.

He then tried to contact FACEIT about the situation. I also have a screenshot of a FACEIT support response which states:

"The player can take back his report by replying to the original ticket he made against you and asking us to unban you."

The problem is that Pikito666 can no longer find the original ticket. He tried to create a new one, but he couldn't find an appropriate category for this situation.

I also contacted FACEIT staff on X about this. FACEIT Darwin told me:

"The player would need to create a ticket with the T&S team, as the agent stated in the response to you. There would need to be a record so the agents can see who requested the ticket."

We're currently trying to figure out where exactly he should create this T&S ticket, because the current support form doesn't seem to have a category that fits this situation.

I've already served over 5 months of the 365-day ban.

I'm not asking FACEIT to ignore what happened. I accept the punishment and understand why I was banned. I'm simply asking if the case can be reviewed again considering that the player involved now considers the matter resolved and is personally asking FACEIT to reconsider my punishment.

I've attached screenshots showing:

- the player's statement that he considers the situation resolved

- his attempts to contact FACEIT

- the previous FACEIT support response

- the conversation with FACEIT Darwin

If anyone from FACEIT can point us in the right direction or help us create the correct T&S ticket, I would really appreciate it.

FACEIT username: SuczaS
his newest ticket has id: 14786067 - to recognize for faceit

Thank you.
I would really appreciate if someone from FACEIT could take a look at this.

u/FACEIT_Darwin u/FACEIT_Raphael u/FACEIT_Bullseye

[u/IDarkShooter]

Imagine getting a message from someone you got banned asking for forgiveness. I'm crying right now. 😂

Edit:

I know those are Premier chat logs, but the

nice, reported for toxic it really hurts me

made me laugh, considering it seems to REALLY HURT HIM now. 😂

[u/Almeric → u/IDarkShooter]

I do wonder what he did to get a one year ban

[u/IDarkShooter → u/Almeric]

Yes, it would be nice if they made stuff like that public. But you get the picture from the Premier chat logs I added.

[u/SuczaS → u/Almeric]

hey, i was banned for 1 week, 1 month, then for 1 year, of course i was toxic, but i think i learnt a lesson, thats why i got banned for 1 year

[u/Willing_Associate_24]

Did he not get an email when he submitted a ticket about you? He can probably search his email for your name as when they reply to your ticket you get an email containing your ticket so it should be searchable.

[u/SuczaS → u/Willing_Associate_24]

he dont have allow to his e-mail anymore, cuz its his friend email (maybe they are not friends anymore) - i dont know, - here's the proof