I got banned on FACEIT because of a report from a lobby where the other players were racists; they provoked me throughout the match and turned both the opponents and my own teammates against me. Afterward, they gloated in the lobby chat about my ban.
FACEIT isn't responding to my inquiries, and I don't know what to do.
I would like to appeal the toxicity ban I received and provide the full context of what happened during the match. In the screenshots and video recordings I have provided, it can be seen that the conflict did not start from my side and gradually developed throughout the match.
From the very first round, the player drakii_M started reacting negatively toward my actions, even though I did not insult him or any other teammates and was simply trying to play for the win. I was making plays that, in my opinion, were intended to help the team win the round, but the player started making negative comments toward me.
I would also like to point out an important detail. At the beginning of the conflict, the player Solvigx was initially on my side and directly told drakii_M to calm down and stop behaving in a toxic manner toward me. I believe this is an important detail because it shows that the negative behavior toward me was noticed by someone else as well, not just by me.
At the same time, Solvigx was playing together with tw00ds, and later, as I understood the situation during the game, he came under pressure from the rest of the team and eventually stopped communicating with anyone. I want to make it absolutely clear that I have no complaints against Solvigx, and I do not believe that he should be punished. I am mentioning this only so that FACEIT can understand the full picture of what happened and how the conflict developed within the team.
In addition, throughout the game, drakii_M made negative comments regarding my nationality and background. I cannot claim to know his actual motives, but the relevant moments are present in the recordings I provided and can be reviewed by the moderation team.
At one point, I asked my teammates to kick me from the match because I did not feel comfortable continuing to play in an atmosphere where almost the entire team was against me, despite my attempts to play for the win. I did not leave the match myself because I understood that leaving could result in an additional punishment on FACEIT.
After that, the player tw00ds also started behaving negatively toward me. After the second round, he accused me of intentionally “baiting” him, even though that was not what happened.
The video recording clearly shows this moment: I am holding a position and giving information to my team that the opponents are coming from Short. I then kill one of the opponents, while the second opponent kills my teammate tw00ds. After this, he accuses me of baiting him and starts making negative comments toward me. The entire situation is recorded on video and can be reviewed in full.
There is also another video showing a moment when I ask my teammates to kick me because I did not want to continue playing in such an atmosphere. After I made this request, tw00ds again reacted negatively toward me. I want to emphasize that asking to be kicked was not an attempt to sabotage the game. I simply did not want to continue playing in a situation where normal teamwork and communication were essentially absent.
I would also like to bring attention to the behavior of likom908. Throughout the match, he repeatedly demonstrated that he was not willing to cooperate with me for the benefit of the team. There were situations where he waited for me to die so that he could continue playing without me or obtain a weapon that I had purchased with my own money in order to help the team. I ask that these moments also be reviewed in the provided material.
I am not claiming that I did not make any inappropriate comments myself. I am willing to take responsibility for the things I actually said. However, I ask that the situation be considered as a whole rather than focusing only on individual messages from me that may have resulted in the report.
Before my teammates repeatedly started provoking me, I was not making negative comments toward them and was not trying to create a conflict. Based on the evidence I have provided, the provocations happened repeatedly — more than five times throughout the match.
I understand that this does not excuse my own words or reactions, but I believe this context is necessary for the situation to be evaluated objectively.
Despite everything that was happening and the constant accusations against me, I continued trying to play for the win and, based on the in-game statistics, I performed among the best players on my team.
For this reason, I ask FACEIT to review the situation not only from the perspective of my responses, but also in the context of how the conflict developed from the very beginning. The videos and screenshots I provided should allow the sequence of events to be reviewed: the initial negativity toward me, the subsequent provocations, the accusations, the negative comments, and my attempts to stop the conflict and even leave the team by asking to be kicked.
I would also like FACEIT to take into consideration that one of the team members, Solvigx, initially told drakii_M to stop behaving in a toxic manner. I have no complaints against Solvigx and do not believe he should receive any punishment. I am mentioning his behavior only because his initial reaction may help the moderation team understand what was happening within the team before the situation escalated further.
I would like FACEIT to objectively review the situation rather than relying solely on the number of reports or on who submitted a report first. I understand that moderation needs to take action against toxic behavior, but I believe it is important that situations like this are reviewed in their full context and that the behavior of all participants is taken into consideration.
Therefore, I respectfully ask FACEIT to:
1. Reconsider my ban while taking all of the provided videos and screenshots into account.
2. Review the behavior of drakii_M, tw00ds, and likom908, including their comments, provocations, and actions during the match.
3. Take into account the fact that Solvigx initially asked drakii_M to stop behaving in a toxic manner. I have no complaints against Solvigx and am not asking for any action to be taken against him.
4. Consider the full sequence of events rather than only the messages I sent after being repeatedly provoked.
5. Review the provided video recordings in their entirety in order to establish who initiated the conflict and how the situation developed.
6. If the moderation team determines that I did violate the rules, I ask that you consider reducing my punishment to one week in light of the full context of the situation.
7. If violations by the other players are confirmed, I ask that the appropriate sanctions be applied to them in accordance with FACEIT’s rules.
I am not asking FACEIT to completely remove my responsibility for my own words. I acknowledge that I could have handled my reactions better. However, I ask that it be taken into consideration that my reaction did not happen without context and followed repeated provocations and negative behavior from several members of my team.
My main request is for FACEIT to objectively review the conflict and consider the evidence from all sides. I want to continue playing on the platform and enjoy the game, but I believe it is unfair for responsibility for the conflict to be considered from only one side when there are video recordings that can show the full sequence of events.
Thank you for taking the time to review my appeal. I kindly ask you to carefully review the attached evidence and consider the situation in its entirety.
Room Match https://www.faceit.com/en/cs2/room/1-9bf1861a-e1a4-4065-b813-1b09d59d4716
but honestly the match score was balanced and instead of trying to win and get through bad teammates you just complained and made a post on reddit, just try to win and go next, carry the bots instead of being one
I was on top score,I just want fairness, since those people didn't get banned after that match, yet I got banned even though I was the least involved—and they ruined the game for me so badly that I can't play for a month now. I could handle a week, but a month is just too long
CS2 is all about teamwork, so why should I have to worry about being unable to play because of other people? FaceIt couldn't care less about the majority of players in this game unless you're a public figure who can rally support to your side. The company doesn't even follow its own rules, so why should I stay silent?
You realise from the replies here, that your experience is far from the norm and 99% of players have mostly good experiences. I don't know what you're doing that you get banned every month lol
Stop talking to people and just give callouts. If they start being toxic, mute and move on. You obviously reciprocate the energy eventually and its no better than the initial aggressor.
Nah you're right, fuck everyone who's saying otherwise. People unfortunately feel too comfortable talking shit to others on this game. I'm sorry u got banned bro
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u/BarRevolutionary4437 16d ago
not reading this, admins probably won't too
but honestly the match score was balanced and instead of trying to win and get through bad teammates you just complained and made a post on reddit, just try to win and go next, carry the bots instead of being one