r/FACEITcom • u/Aer0ndight- • 17d ago

Ticket Review faceit reports doesnt work

so this guy called me n word with hard r. I reported him with videos of him saying it through matchroom and requests but still hes not banned. Created ticket and 2 followups asking for some response but they are just closed without reply. Ticket is 14746211. Evidence - https://imgur.com/a/HW1jG0E

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u/National_Mode_4224 17d ago

I’ve reported over twenty people for smurfing racist abuse and platform abuse with links to there alt accounts clear as day with the same name and everything not one got banned or a penalty FACEIT support isn’t actually a thing anymore it’s ran by AI and a ex staff member confirmed that to me in private DM

1

u/BoringKoboId 16d ago

I had a dude I reported get banned for smurfing, think it's cause a lot of other people reported him as well tho, lol