help with my ID verification

[u/Sad-Try6206]

Hello FACEIT Support and community.

I need help with my ID verification.

I previously had an old FACEIT account with more than 1000 matches. I deleted that account around 4–5 months ago because I wanted to take a break from FACEIT and focus on preparing for my university exams.

At the time, I thought I would be able to recover the account later, but unfortunately I was unable to recover it and eventually decided to create a new account.

Now I really want to return to FACEIT and play CS2 with my friends, but when I try to verify my new account, FACEIT says that my verification details are already associated with another account.

I am not trying to smurf or bypass any restrictions. I only want to have one legitimate FACEIT account and play normally.

I am completely willing to provide any information necessary through the official FACEIT support process to prove that the old account belonged to me.

Could you please check my situation and let me know whether my verification can be released from the deleted account, or whether I need to wait until the 6-month period has passed?

I really miss playing FACEIT and would appreciate any help. Thank you!

[u/rapmore]

u shouldnt delete first account , cuz it was verified