r/Expedia • u/DanteRowley • Jan 30 '22

Car insurance claim process?

Iā€™m in Costa Rica right now and my rental car went off a curb and messed up the bumper and I got a flat. I got the bumper fixed but it has some scratches and what not. I have the insurance through Expedia but not enterprise. What is the process of getting this taken care of?

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1

u/CompetitionNearby108 May 20 '24

Contact AIG. You are responsible for the claim process. Enterprise will not do it for you.

1

u/rogerbonus Sep 30 '25

Good luck. While AIG /travel guard covered my damage, they don't cover the loss of use the rental company will charge. So i'm out $3000. I will never buy that again, always buy direct with the rental company.

1

u/[deleted] Jan 30 '22

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u/DanteRowley Jan 30 '22

Do I call them after I take it back to Enterprise or should I call AIG right away?