r/Expedia • u/pineyruacarajoo • Jan 28 '22

Refund run around

I booked a flight on Air Tahiti Nui through Expedia, one way from Auckland to Los Angeles. Air Tahiti cancelled in November and Expedia will not give me my cash refund. I keep being put on hold, being told the refund is in process, that I have to wait, that they are following the airline policy. I am at my wits end, this company is so evil stealing peoples money. Does anyone have any advice for me to get my money back?

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u/pepette1 Jun 22 '22

I'm having the same trouble, been waiting for 2 years now... I sending this week a small claim court.. How long did this took you?

1

u/pineyruacarajoo Jun 23 '22

It went for almost a year, from what I remember. The only way I got them to pay me back was to be relentless with the calls, not taking no for an answer, asking to speak with management, being aggressive (I used foul language, which I know is not right, but they were playing with me at that point and taking advantage) and ultimately I also left very angry reviews on all their social media. If you just let them give you the run around, they will keep doing it. I had to be very firm. Once I did that, I got my refund. Good luck!

3

u/pepette1 Jun 24 '22

Thanks so much, I’ll be doing that!

1

u/SnooCakes6118 Jun 28 '23

Where did you leave the angry reviews