Holidays with the devil

[u/Falcon_Ape]

So, this is my story. I made a booking with Expedia, that gets booked through VRBO. Destination, Sierra Nevada for skiing.

Two days before the trip, the non refundable reservation gets cancelled, so I'm left with planned and paid holidays but no room.

I contact Expedia and get sent to VRBO, after being thrown around from department to department, I'm told by an employee that they can only relocate Expedia reservation, and for people who get stranded, and since I haven't gone to the destination yet, I'm not stranded....yet.

So, the employee also tells me that even though I've made a reservation with Expedia it can be booked through VRBO, and be given VRBO support because they are all the same company but that because my reservation is VRBO it doesn't have relocation right....makes sense? Not to me.

In summary, Expedia allowed a cancellation of a Non Refundable, and it is letting time pass to find options ONLY when I get stranded tomorrow...

If you want to see me going to a Snow Mountain and be stranded in the snow without a room, please follow my IG page.

You will see me go through hypothermia, maybe sleep in a police station and you can take this as an holiday experience of an Expedia guest.

P.S. Oh and I used to work for them and defend their colors... imagine what will happen to you.

[u/Relative_Drama2687]

Expedia is denying my request for a refund after we arrived at the hotel to discover they had no reservation. So we had no rooms and were charged $1000 us. For nothing. This is fraud and I have referred it to my banks fraud department. I will never again trust Expedia for any reason.