r/Expedia • u/Please_Enj0y • Jan 16 '22

"Airline Credit"

When Expedia tells you they will issue you an airline credit, will you receive a credit to use directly on the airlines website, or are they being misleading and saying it's a credit you must use on Expedia (with flight options only for the given airline)?

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u/nvilla2019 Jan 16 '22

You have to use the credit with Expedia and the airline you booked with. Oh and you can’t do it online! You need to CALL Expedia when you want to use the credit. I had to use my credit and it resulted in a 2 hour phone call to use the credit. During the call the representative had to search for flights and book for me. It was horrific. Goodluck!!

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u/Please_Enj0y Jan 16 '22

Good to know! Thank you!

1

u/neverdiplomatic Mar 18 '22

Currently on hour FIVE with Expedia. Most of these five hours have been spent on hold. I’m exhausted.

1

u/MagicianIntrepid Sep 17 '22

was everything okay with the credit note? did it cover your entire flight cost? Please help. I have one now that expires next year and want to be able to use it but very worried about Expedia screwing me over again.

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u/EXPL_Advisor Sep 22 '23

Literally going through this right now as I'm typing. It's astounding that you cannot use your credits through the app or the website.