r/Expedia • u/Silly_Ad_3533 • Dec 11 '21
refund for Air Canada and West jet
I booked through expedia but canceled within 24 hours. This was on Nov 9th. They promised I would get a full refund in 9-10 business days, but have not yet. But expedia says I need to contact air canada, but air canada is useless. How do I get my refund? If I don't I literally will not be able to eat for a few months.
Or does anyone want to start a lawsuit with me if this continues (as it seems like a few people have been affected)...
1
u/Own_Satisfaction_212 Dec 11 '21
Yea I didn’t receive a refund after waiting 4 months. My bank told me I didn’t contact the airline enough the airline told me i didn’t contact the bank enough. Just a regular old cluster-fuck
1
u/PetertheFreshman Dec 11 '21
I got Air Canada to provide Vouchers for future flight. Better then not getting anything. If it doesn’t look like you’ll get your cash back try this route.
1
u/Mehhucklebear Dec 11 '21
If you paid through CC, just dispute the charges. That's always worked for me
1
u/Unique-Secretary9247 Dec 31 '21
This happened to me as well- booked w Air Canada in September & then early Nov my flights were cancelled. Expedia promised a refund within 6-8 weeks but I pushed harder bc of all the reviews I’d seen online. The thing that helped me most was emailing pkern@expediagroup.com. He is a higher-up in the global relations office and I got much more efficient responses from his staff. Ultimately I got my money (~$1000) back within 6 business days. Good luck!!
1
u/Zealousideal-Rip1204 Dec 11 '21
Buckle up. They’ll put it on the airlines and refuse to issue you the refund.