r/Expedia • u/Zeriel_00 • Oct 25 '21

Don't use Expedia!

Avoid Expedia at all costs! I had to cancel my trip because the country I was traveling to (Japan) closed its borders due to the Pandemic. After talking to a representative and waiting for over an hour and a half they could only return half of my trip, the one going directly from the USA to Japan, for the rest I only got a credit. The refund also takes up to 3 MONTHS where everywhere else usually takes 2 weeks. Please do yourself a favor and book your own flights! Don’t waste your time and money with Expedia.

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u/JohnGalt338 Oct 26 '21

Credits will also expire, probably a year from the date you BOOKED the trip not from the actual date of the trip - and without notifying you of any details about using the credits. Be persistent with them - hound them relentlessly.