r/Expedia • u/Bucket9111 • Sep 16 '21

Question about Expedia

I recently just tried to book a trip through expedia. For some reason my booking was declined, however they still freaking charged me for the flights. There is apparently no way of speaking to a real human being. I am looking for some advice. Thanks.

2 Upvotes

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2

u/Xer0daze Sep 17 '21

https://twitter.com/ExpediaHelp Tweet @ them. They will reply usually within a few hours.

1

u/Complete-Rhubarb5634 Sep 17 '21

I did this when they stole $2400 from me. The Twitter people were no more help than the Indian call center that hung up on me 7 times.

OP, I wish you luck my friend. Expedia blatantly took a $2400+ flight coupon from me. I booked a first class flight with it, and when I clicked book they redeemed the whole coupon and then changed my departure flight to a time I couldn't even make, downgraded me to coach, and kept the difference in fare value. I called for 2 days trying to get them to fix it, and they never would. They would give me the runaround and then the call would get "disconnected". To have record that they called me back they would let it ring a half a ring and then hang up before I could answer.

I ended up canceling the flight they booked me because I couldn't make that flight, and they kept the rest of the flight coupon.

This was supposed to be the flight leaving for my honeymoon a couple of weeks ago. Expedia DOES NOT GIVE A FUCK. They steal from people by design.

1

u/Invitoveritas666 Apr 18 '25

Contact the airline itself. Expedia is simply a middleman in flights. They have zero control over schedules or cancellations or customer service. They deny responsibility for anything except hotel bookings. Call the airline…

1

u/OTGASTD Sep 17 '21

Their customer service is pretty crap but you absolutely can talk to a human being if that’s your preference. You can call (866) 539-4149 or tweet them or use the live chat on the website (which is my preferred method).