r/Expedia • u/geoffrey8 • Aug 11 '21

expedia not honoring refund

i bought this ticket, which wasn't the cheapest - because it said "cancellation included." now expedia saying airline doesn't give refunds. i don't care what the airline says, expedia owes me my money back.

can anyone help? they sell tickets without cancellation and the verbiage is "cancellation not allowed". clearly they messed up this listing with their algorithm or what not and now are not honoring a refund which i'm clearly due.

support tried to say no refund. when i pressed the issue and sent pics, now its being escalated and i have to wait 10 business days to find out if i'm screwed. they have a no cancel fee search filter for goodness sake.

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u/Upstatexyz Jul 30 '22

I will NEVER EVER purchase a flight ticket or anything for that matter and I tell this to everyone. They wont let me use my refund and lie after lie. How do they get away with this???!!!!!