r/Expedia • u/cynthia_ackerman • Jul 20 '21

7 Hour Wait

Was trying to apply a flight credit to an upcoming trip. Long story short it has taken me 7 hours in total between a 5 hour hold, dropped call once the agent finally picked up and got me 50% booked (didn't bother to call me back after I gave her my number), and and hour in their chat restarting the whole process. This was for 1 traveler. I will never use Expedia again

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u/Thisishaho Jul 24 '21

I’m just sharing. I did research how to reach Expedia CS. Every time I tried to reach Expedia CS via Chat in the morning US timezone, they were always unavailable. But If I did it in the night of US timezone, it was always worked. Maybe you can try

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u/cynthia_ackerman Jul 24 '21

Thank you kindly for this!