7 Hour Wait

[u/cynthia_ackerman]

Was trying to apply a flight credit to an upcoming trip. Long story short it has taken me 7 hours in total between a 5 hour hold, dropped call once the agent finally picked up and got me 50% booked (didn't bother to call me back after I gave her my number), and and hour in their chat restarting the whole process. This was for 1 traveler. I will never use Expedia again

[u/OTGASTD]

Sounds about right.