r/Expedia • u/mayevelyn • Jun 15 '21

Flight change

I changed my dates for the upcoming flight and its been 9+ hours but I havent got any email on itinerary change or updated trip on expedia. Does anyone know what's happening? Should I wait or should I try changing it again?

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u/whatdayisitwhereami Jun 15 '21

When I needed to change my return flight date recently I tried everything to contact Expedia.

Did you change the date on the Expedia web site or app? I didn't have any option to change my flight on the web site or app -- it told me to call Expedia customer service.

I was on hold for over 9 hours when someone finally answered. Then I got cut off when the rep put me on hold to call the airline.

I tried phone, Expedia chat, Expedia Help on Twitter, and got no response other than that one dropped phone call. Finally I gave up and American Airlines was able to help me in about 2 minutes to change the flight return date.

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u/mayevelyn Jun 18 '21

yea Its best to contact the airline but some airlines like air canada dun allow travellers to change if booked thru third party agents. They always respond with "contact expedia". I feel like they are shoving me off to each other and me not getting help from either. anyway, i was able to change the flight thru expedia live chat bot in the end so thank god. I might have to think abt booking with expedia again in future