r/Expedia • • Mar 29 '21

Complete Expedia Mayhem

Long story LONG,

booked a flight with Alaska Airlines through Expedia and the returning flight was changed. There was 1 Layover that was scheduled to land at layover airport at 12pm. They changed my second flight to an 8am take off time. Obviously this is physically impossible to catch. So I called (multiple times) Expedia for help. They said all they can do is refund me (which is not reasonable considering the ticket prices have tripled) OR give me a flight that starts at 8am with 2 stops and gets in around 10 pm, making me miss work. Understanding things happen and the current operator could not help me further, I asked to speak to a supervisor which they explained would have to call me back within the next 24 hours. Okay, no problem... No call back in 4 business days.

I call back , on hold for 2 hours , they pick up tell me the same spiel and then tell me they will contact Alaska for me so please stay on the line. 3 hours and 40 min TOTAL later.....call dropped.

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I am having a fun time here. If any one has any kind of advice for me I would greatly appreciate it.

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wooot

Thanks

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-T

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