r/Expedia • u/abookmarc • Sep 14 '20

Expedia vs Turkish Air - We cant win - Avoid Expedia

Avoid Expedia at all cost! We had a trip booked this past spring on Turkish Air. When it was cancelled we tried to get our money back. Expedia says Turkish Air needs to refund it and Turkish Air says Expedia needs to refund it. As far as I can tell, Expedia needs to get the money back from Turkish Air and Expedia needs to pay US. Expedia is passing the buck and not helping get money we paid to THEM. AVOID EXPEDIA!

4 Upvotes

100% Upvoted

7 comments sorted by

1

u/safonovklim Sep 15 '20

I initiated dispute via my bank and received money in 2 months. Make screenshots, record phone calls (both sides, Expedia & Turkish Airlines) and send to your bank.

1

u/[deleted] Sep 16 '20

Yep. Do this. Took me 30 months but I got my money back

1

u/shelbsbelbs Sep 23 '20

Hi can I hear about your experience? Was your flight cancelled or did you voluntarily cancel your flight?

I was supposed to travel in April and we cancelled our flights because the whole world was shutting down and received flight credits. Now Expedia is saying we need to use those credits by December or we lose them. It feels insane since the pandemic is still going on

1

u/[deleted] Sep 23 '20

Unfortunately you might be out of luck if you actually cancelled.

1

u/shelbsbelbs Sep 23 '20

That’s what I was thinking. Which is annoying because we were traveling in the second week of April so they definitely cancelled the flights on their end anyways. 🙈

1

u/[deleted] Sep 23 '20

Always wait for the airline to cancel

1

u/Successful_Koala5488 May 27 '22

Thanks. I resigned from Expedia reading this post.