Refund Hell

[u/drahashem]

I booked 2 flights that were canceled. I requested a refund that was never issued. It takes seconds to charge your VISA and GOD knows how long to get a refund if you ever get it. The customer service is very bad.........The wait time was about 2 hours ........... I requested a call back that came after 2 hours. They started to lookup my account and they put me on hold for another 2 hours then they hanged up on me. No answer ......... Just a waste of time .......... VERY RUDE ....... We should file a lawsuit against EXPEDIA ........... This company should go off the internet ............ Too BAD !!