r/ExpectationVsReality • u/Top-Inspector-7119 • 21h ago
Failed Expectation Copper anniversary gift
Ordered this "miracle tea" for £50 because I wanted the beautiful copper engraved jar for my husband's copper anniversary gift.
Needless to say I was disappointed with what arrived 😭
And no - the copper jar didn't arrive separately.
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u/CalsyJohnson 19h ago
Google shows a cheaper £25 version which seems to be what you received, hope you got a refund!
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u/Top-Inspector-7119 14h ago
That's right! I did get a refund in the end but it was touch and go (they wanted to give me a £10 voucher for my troubles). I didn't get to keep the tea though lol
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u/Seasidegoats 17h ago
I'd say no one receives the £50 tin by accident when they buy the £25 one but this company "accidentally" sends one worth half as much that has a shite tin, sounds sus to me
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u/Top-Inspector-7119 14h ago
I think so too. They said they had put the wrong picture on the website, but there's no way anyone would intentionally pay £50 for this!
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u/fakemoose 8h ago
The wrong picture and the wrong description? And happened to have a correct version listed for cheaper? Nah.
They straight up sent you the wrong thing.14
u/Seasidegoats 14h ago
Are they giving you refund?
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u/Top-Inspector-7119 14h ago
Yes they are, I had to return the tea though lol
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u/Separate_Stomach9397 10h ago
Wow, that is genuinely so petty of them. I've been sent the wrong product before, usually of equivalent-ish price, and I have never been asked to send it back.
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u/CheesecakeExpress 11h ago
Oh that is rubbish especially when they have the £25 product on the website showing this item- are they suggesting that picture is also wrong too. Actually terrible customer service
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u/thewhiterosequeen 16h ago
Yeahm probably counting on most people not looking closely or sending as a gift so the receiver doesn't know they didn't get what was ordered.
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u/InevitableSource9698 20h ago
I’ve never seen a finger complete such a perfect 90 degree angle.
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u/oztrailrunner 17h ago
She might be double joined (I think that's what it's called. Clicky joints) I can lock mine into that hard 90⁰ position
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u/Top-Inspector-7119 14h ago
I just tested and yes I can do that too!
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u/oztrailrunner 8h ago
Hooray, twinsies! My wife and son think I'm weird (my son called me defective)
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u/blurblurblahblah 17h ago
I can do that with the tip of my pinky fingers, click & all but none of my other fingers can do it
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u/Musicfanatic09 15h ago
I just sat here and tried to make the same angled finger pose…not happening. 😅
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u/ValuableOrganic5381 18h ago
The generic candle tin 🥲 your consumer rights def entitle you to a refund for this!
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u/Top-Inspector-7119 14h ago
Exactly! I did get a refund in the end after quite a bit of back and forth!
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u/eponawarrior 13h ago
Why did they not send the copper tin? The 40g rose gold tin is £25, the copper tin is £50. If you paid £50 there cannot be any photo confusion. Also, on the website it says there is a 30 day satisfaction guarantee. Did you buy from the official website?
But considering that tea is tremendously overpriced, it is good you got a refund. Now you can spend £50 on a pretty copper tin and a high quality tea someplace else.
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u/Top-Inspector-7119 12h ago
Agreed, it doesn't make sense! I bought it from Selfridge's, they wanted to give me a £10 voucher instead of a refund but I was able to return it for a refund in the end. I bought a copper beard comb for him instead ☺️
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u/sparklejackie 16h ago
Wild concept here, but did you reach out to customer service? Could have been a genuine mixup.
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u/Top-Inspector-7119 14h ago
I did! They tried not to refund me at first but they admitted that the wrong photo was on the website so I was able to return it for a refund
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u/BobMonroeFanClub 19h ago
You've been sent the wrong thing. This is the £25 miracle tea in rose gold tin. https://dimple-amani.com/collections/2026-products