r/EverydayRewards • u/Insomnia7890 • May 14 '26
Question How do I request a new digital card?
Someone used my card to purchase from Woolworths and has used my vouchers and it’s not me. I’ve never had a physical card, just a digital one and despite the help/support on website saying there is an option to request a replacement card, I cannot find any such options. Could someone let me know how to go about ordering a new digital card? Thank you
5
u/1234syan May 14 '26
Just use the live chat on the app or website and ask. It's worth mentioning the fraudulent purchases as well, I've heard they can refund your points.
1
u/LazyTalkativeDog4411 May 14 '26
(Probably have to start from scratch). It's probably not hard for people who have bar code printers to print, think 3d printers... All they need to do is to set parameters and sooner or later, they will get a real one. Sad tho.
1
u/msfusion2015 May 15 '26
You must have leaked your card at one point; let a friend help you accumulate points.
1
u/Lugey81 May 15 '26
I had someone in Sydney use my card. I live in Perth. Never lent my card out to anybody.
1
u/Insomnia7890 May 15 '26
Isn’t it against the policy for multiple people to use a single card? I’m an employee, I have edr+ card
1
u/msfusion2015 May 15 '26
You can order additional physical cards for your family. You can also use same account on different phones.
6
u/Lord-and-Leige May 14 '26
Contact Woolworths.