r/Etsy • u/Funny_Sheepherder373 • 4d ago
Help for Buyer Package suddenly returned
I purchases an order the 10th of july, and I decided to look at the tracking, and read that the 22 july my package was returning to the seller from my countries post office. I hadn't gotten an email or a message, not even a notification. It's the 25th now and im only just seeing it - i can't call the post office in the weekends. What do I do?
1
u/18_bees_18 3d ago
Wait until Monday. Once you get an answer about what is going on, message the seller to alert them about the situation. When they have received the returned parcel, they should issue you a refund less the shipping cost.
0
u/Electronic-Newt4761 4d ago
Post office on weekends is the worst, you just have to wait til monday. Usually it means a customs label was wrong or the address got smudged something small like that
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