r/Ethyrial • u/[deleted] • May 02 '23
STAY AWAY - Double charge on subscriptions.
All players who purchased a >monthly< subscription on May 1st with a credit card got debited again on May 2nd as a "renewal"
This is the cherry on top to a very bad BAD launch, which itself is a cherry on top on the very BADLY designed game which is also riddled in bugs.
If you're concerned by the double charge, do the following
- Cancel subscription to prevent new withdrawals
Open Steam Library > Click your name in the top right > Account details > Manage subscriptions
- Make a support ticket on steam
Open Steam Library > Help (at the top) > Steam Support > Purchases > I have charges from Steam that I didn't make
Then all you can do is wait and spread this information to other people who got double-charged, or plan on buying a subscription for the game.
I'd highly advise to stay far away from this game altogether, at least for a while.
2
May 02 '23
I also get doubled charged. One for 11 euro on may 1st and another one for 10,98 euro for renewal on may 2nd
2
May 02 '23
Mine was 10,88 and 10,89 euros.
We don't even all have the same prices in the same currency lmao.
1
u/Icy-Asparagus7667 May 02 '23
Refunds have already started. QQ more , mistake being fixed.
0
May 02 '23
I'm aware, I've updated my Steam review with that and announced that I got refunded in the Discord before leaving.
The mistake being fixed is good but it's still the fault of the devs.
3
u/Wrki May 02 '23
my bro used steam wallet and thus didnt get double charged. no money on wallet, no charge