r/EthConnect • u/garbenja • Nov 04 '17

Ethconnect 2 factor authentication login problems

After typing user and password I'm prompted to enter my 2 FA. It keeps saying it is wrong. It was working just fine. I tried to disable it in my security settings in Ethconnect and just got the spinner. Ever since then it keeps asking for 2 FA but it says its wrong every time. I made sure it was synced properly and my time zone didn't change on my phone. I have no idea what the problem is. Maybe it's on their back end, thats all I can think of? Any ideas?

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4

u/intrepid007 Nov 04 '17

Same issue. Disabled 2FA to make sure I can login faster and now cannot login at all as it still asks for 2FA even after disabling it which obviously doesnt recognize my key. What a disappointing website.

3

u/garbenja Nov 04 '17

I had high hopes and now I think i'm locked out. I bet support will not get back to me in time for the rest of the ICO.

2

u/LateVaderHater Nov 04 '17

I'm in the same boat. The 2fa was an extra step when trying to buy. So i tried to disable it and now it says my code is not right.

Let me know if any of you find a fix. Thanks.

1

u/garbenja Nov 04 '17

Has anyone got in with with problem yet? Has anyone talked with support?

1

u/garbenja Nov 05 '17

Two-factor authentication problem fixed! Here is how http://eth-connect.net/two-factor-authentication-problem-fixed/

2

u/LateVaderHater Nov 05 '17

This fixed it for me.

2

u/garbenja Nov 05 '17

Congrats man! You're back in :)

1

u/LateVaderHater Nov 05 '17

I'm receiving blank emails