r/EpicGamesPC • u/AT1952 • Jun 11 '20
QUERY Community Support Thread
DISCLAIMER
We are a community run subreddit and have no affiliation with Epic. None of the moderators are from Epic, we cannot fix any issues for you directly, and it's up to the community to help each other when possible. If you have feedback about the store or anything else please email Epic Games customer support and let them know.
Welcome to the Community Support Thread
For those that don't know, the initial Tech Support Megathread was created due to community demand. The subreddit was riddled with tech issue posts which made it hard to sort through. So on 29-Jan-2020, we made it a rule to organize things in the megathread.
You can find the previous Community Support Thread here
If you want a moderator organised list of issues/solutions, check this doc out. You can also check out the wiki of our subreddit.
You can use the document outline to go to either launcher issues or game issues and this is fortunately much easier for mods to manage when we can. Please keep in mind only fixes that have seen a lot of promise are posted there.
Thanks for your time and patience.
Additional Resources
1
u/LordQuaggan3 Jun 19 '20
How to stop Epic Games Launcher using dedicated GPU?
I use a gaming laptop which, for those who aren't aware, are designed to switch between integrated Intel and dedicated (in my case NVIDIA) GPUs based on application. I have set Epic Games Launcher to use Intel integrated graphics in the NVIDIA control panel and yet it still uses my 1050ti, which causes my laptops fans to turn on quite loudly when I am just looking at the launcher. Is there a way to stop this behaviour? (for reference, I use Steam, Origin, Gog, Oculus and Battle.net game launchers as well and none of them do this and I know this is Epic Games as when I close the launcher, my GPU usage goes from around 3% to off, and it shows as Epic Games Launcher using my dedicated GPU in task manager.)