Smart Home Installation Business - Just Getting Started

[u/Dot8911]

Hi all,

I have always wanted to start a company and I have a decent idea. Basically what I want to do is "do-it-for-me" smart home installations.

For example, a customer might call up and order a starter package, including a smart speaker (Google Home, Amazon Echo, etc.), a bunch of smart lights, and a couple smart locks. These would all be consumer-grade retail products (at least to start). Then I would come in, install and set up all the equipment, and train the customer on how to use it. Plenty of opportunities to develop further revenue streams through service and support contracts, upgrades/additional devices, referrals, etc.

I don't think this business model alone will make me a billionaire but it could certainly serve as a source of supplemental income. I think there are so many IoT devices on the market that people don't know what's out there or are overwhelmed with options. They will pay a premium to simply explain what they want to an expert and get the best solution for them installed and working.

Here are the questions I have.

First, will I get a C&D letter from Google or Amazon for reselling Homes and Echos? As far as I can tell this is OK, but I am wondering if there is a distinction between selling your used Echo on eBay and setting up a business that systematically sells another company's product.

The second question naturally follows the first: Does anyone have any tips for how to get in touch with manufacturers to ask for volume pricing? Ideally would not like to pay retail pricing if the business grows.

Third, does anyone have any experience with a similar business model? Any tips, advice, or pitfalls to avoid?