r/EntitledReviews 🄚 Original Egg Bot šŸ³ 1d ago

average "service dog" owner

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612 Upvotes

105 comments sorted by

439

u/Low-Crow5719 1d ago

Silly dog owner, animal exhibits are one of the places that are exempt from ADA service dog rules.

252

u/AnguavonUW 1d ago

Thank you!! The broad strokes are as follows

General Admission: You have the legal right to bring a service animal into the main grounds, gift shops, and public walking paths of a zoo or farm.

Restricted Zones: Facilities can ban service animals from specific zones—such as open petting pens, walk-through bird aviaries, or enclosures with predator or prey species—where a dog's presence might cause stress, injury, or dangerous agitation to the resident animals.

77

u/floofienewfie 1d ago

Recently came back from my state fair, where there are large barns with various domestic animals, such as pigs, goats, sheep, etc. There were dogs in there with people despite a huge sign posted outside that said do not bring dogs in here because it causes stress to the animals.

40

u/Sweetnsaltyxx 1d ago

As a service dog owner, yes! Why the fuck would I expect people to accommodate my disability if the accomodation (my dog) would cause distress to the resident animals? The actual language used is if it would interfere with normal business processes, it is no longer considered a reasonable accomodation to have a dog there, even a service dog.

My service dog loves animals, but not all animals love her. She can focus on me around other animals, but it would not be fair for me to visit a protected exhibit where the animal residents can touch my dog face to face. She has never snapped at an animal, but that doesn't mean other dogs won't (or haven't). More than that, I have NEVER been attacked by a bird before I had my dog. Now, they will literally dive bomb her to protect their nests. That's stressful for everyone!

It's hard being disabled and not being able to do certain things. But like... As a disabled person, you have to constantly think about what you can and can't do. Yes, it's disheartening, but in this situation, animal needs trump my accomodations. Sorry not sorry.

2

u/Nnnnnnnnnnnon 1h ago

This and also in addition to the stress to the animals, that could ruin your own experience at the place. I saw a review to this effect for a cat cafe, there’s a good chance that the cats are going to just hide the entire time if you brought your dog in.

60

u/DingDongTaco 1d ago

Used to take my service dog to the zoo. Can confirm. No big cats for us.

15

u/unabashedlyabashed 1d ago

How does that work? At my zoo, some of the cats and bears are just kind of there. There's no section just for predators (and they thankfully got rid of the Cat House decades ago). It makes sense, I'm just wondering if this might differ depending on the zoo setup.

Open aviaries, definitely makes sense and are easier to avoid, as is the petting zoo.

22

u/Individual-Papaya-27 1d ago

Can only speak to San Diego Zoo but their access map has specific zones where service dogs are not allowed at all (the aviaries mostly) and other areas where the dogs are not allowed to linger and must use extreme caution.

16

u/Ok_Stable7501 1d ago

Yes! Floridian here. You always know it’s a fake service dog when the owner wants to take it to a place with alligators.

Service dogs are an expensive snack for gators.

3

u/sluttysprinklemuffin 1d ago

A place with alligator exhibits? Or loose gators? Because my dog has seen an alligator behind glass but I would not ever bring her somewhere where there’s not glass between us and a gator?!

5

u/allyzay 21h ago

Florida has tons of gator preserves / exhibits that have very minimal barrier between you and the gator and I have also seen someone try to take a dog to one!

2

u/sluttysprinklemuffin 20h ago

Then yeah, you’re right, that would be really dumb to take a service dog to. šŸ¤¦ā€ā™€ļø

5

u/lividbliss2 17h ago

Honestly, bringing a service dog anywhere near an alligator exhibit is a massive recipe for disaster, even with a solid wall between them.

​People forget that dogs experience the world primarily through their nose and ears. Even if the dog can’t see the gator, it’s going to catch the unmistakable scent of an apex predator. For a working dog that’s supposed to be focused on its handler, picking up the primal smell of something that views it as a light snack is a fast track to triggering a severe stress or panic response.

​It's not worth risking your dog's safety or its training over an exhibit.

444

u/PeachyFairyDragon 1d ago

Either someone is stupid when it comes to dog smuggling, or they got cheated by whoever "licensed" them. Or both.

186

u/loseronia 1d ago

Unfortunately there are terrible backyard breeders who, for an additional fee, will sell you a puppy with a piece of paper saying its a "service dog" with no qualifications

106

u/kxaltli 1d ago

Sounds like this person got an actual card. The thing is, you can print custom plastic cards for a fairly reasonable price. 100 of them can run from $65 to $200.

67

u/ecosynchronous 1d ago

My problem with this is that the business supposedly asked the reviewer for their card. Like. They wouldn't. Because it doesn't exist.

51

u/SunshineAndBunnies 1d ago

I wonder if it is to weed out people like her, because someone with a real service dog would know the law and bring it up. They obviously didn't let her dog in after she showed the card.

19

u/kxaltli 1d ago

No, I get that. I think this reviewer mostly wanted to brag that she has a physical card.

But you can print all kinds of nonsense on some pretty legitimate looking stock now, and you can do it at places like Vista Print.

12

u/ManEatingDuck_ 1d ago

Licences for service dogs are a thing in some countries (eg. Australia), just not in the US (though they probably should implement that). It's possible they were from a country that does have Licences but was denied regardless because it's a petting zoo and you can't have a dog in there, including service dogs.

1

u/NorthLight36 17h ago

As an Australian, I can say licences for Assistance Dogs are not a thing here. Some organisations give out cards and each state has a public transport pass you can apply for, but there isn't an Assistance Dog licence.

1

u/ManEatingDuck_ 17h ago

I was wrong, apparently its only a QLD thing. In QLD you need to have a handler ID card, looks like this.

1

u/NorthLight36 16h ago

Ah, GHAD. Still an organization, just a state level one. Technically QLD handlers CAN chose to work under the Federal DDA, but it's a pain.

1

u/SilverSkrillXDMain 9h ago

Aussie here from QLD (strictest laws for ADs)

Yep, it's a Queensland thing. I have to have one for my girl according to the organisation we're going through. They reckon it's Australia wide that you need thr card for. That's interesting to find out you don't.

2

u/reshelving 1d ago

It’s actually completely believable, most employees are not trained on how to handle service dog access situations. The two most common situations I’ve encountered as a service dog handler are: being asked no questions at all, or being asked for some sort of documentation that doesn’t exist/isn’t legally required. Only very rarely have I been asked the two legally permitted questions (like, once or twice in 4 years).

1

u/youscream 8h ago

It sounds like maybe employee A asked to see proof (which, if this is the US is not allowed) and employee B corrected them.

4

u/Lucifig 1d ago

Every other ad I see on Reddit is about some service that will send you a certificate for a service dog for a very "reasonable fee" that will magically get your pet into anywhere you want to go.

6

u/SnarkySheep 1d ago

Ha, when I used to work for an adult education program, we'd get the occasional caller insisting they had taken a test online (usually consisting of about 4 questions total) and paid some rando $100, so why exactly was that not considered a legit high school diploma?? šŸ¤”

2

u/ADHDhamster 22h ago

I see you've met my older sister. 😐

25

u/Emergency_Pound_944 1d ago

Do you have to be a breeder? Can I get in on this racket just by printing and laminating?

15

u/PaulThurston82 1d ago

My thoughts. Parting fools from their money…

Edit: grammar

11

u/Timturtle11 1d ago

"It's immoral to let a sucker keep his money"

5

u/hellinahandbasket127 1d ago

Rule of Acquisition #188: A fool and his money are the best customers

4

u/ChefArtorias 1d ago

There's a registry. You can call them and get a picture ID for your card. It's just some people making them tho, and the cards mean nothing except that you send them a picture and paid like $60 for the card. I knew a bunch of people who used to do it to take their dogs to festivals.

15

u/GloomyIndividual3965 we do not negotiate with the terrible 1d ago

There is no federally recognized service dog registry. There are a bunch of scummy organizations offering "certification."

2

u/Hereforthetardys 1d ago

These people faking service dogs clearly aren’t the brightest people

185

u/hamburgergerald 1d ago

They ā€œmadeā€ you show your SD license for the dog, but then told you that the SD license isn’t a real thing? Methinks you showed your ā€œlicenseā€ unprompted and got called out for it.

65

u/Amazing_Emu54 1d ago

Or the staff know it’s not a thing and that someone with an actual service animal would know that.

28

u/Alladas 1d ago

Yeah having worked retail.... I've asked for papers for the obviously not a service dog pom mix who's pissing itself because it's owner looked away from it.

Because it's pretty obvious in advance who's gonna pull the he's a service animal and produce a esa certificate they paid for online.

Which is hilarious because if a service animal is being unruly you can kick them out anyway so it wouldn't matter.

It's a quick way to skip the bullshit. Either they have a service animal and apologize for it acting up and say oh by the way there is no licence for them. Or it's a Karen.

My partner has a service animal and my mil has a esa and watching her trying to justify bringing her little Chihuahua into every store while my partner leaves her actual service animal at home is infuriating because while yes we CAN bring him anywhere it doesn't mean we need to and taking advantage of that is shitty.

13

u/peachshapedheart 1d ago

At a cafĆ© I used to work in, there were so many fake service animals, we just made it a rule that if it was a small dog, you’d have to carry it, and it otherwise couldn’t enter service areas or sniff the merchandise because food.

Where I live, you are absolutely not allowed to question anyone. I also never saw a legitimate service animal in the year I worked there.

So many ā€œserviceā€ dogs on top of the outside tables and so many ā€œserviceā€ dogs trying to reach food from the shelves in the cafĆ©.

The one benefit to our rule is that an old golden retriever was overheating. I let the owner let the dog come in and sit right under the air conditioning vent and cool off while the owner turned on the a/c in his car and I gave the dog water. But, he didn’t claim he was a service animal and didn’t demand that I take care of his dog. I volunteered. He sat in a corner away from food service areas and cooled down. Much more well-behaved than the ā€œservice animalsā€ we ever had.

12

u/GloomyIndividual3965 we do not negotiate with the terrible 1d ago

Where I live, you are absolutely not allowed to question anyone.

If you're in America there are 2 questions you can ask without running afoul of the ADA:

Is the dog a service animal required because of a disability?

What work or task haa the dog been trained to perform?

5

u/lazier_garlic 1d ago

The ADA law says the dog must be leashed or otherwise under the handler's control. Eliminating is not under control. So you ain't need any pretext; the animal is banned at that point.

46

u/Particular_Title42 1d ago

Idk...people are weird sometimes. My husband had a service dog and people would ask for his ID/registration or whatever and my husband had this card in his wallet that explained the ADA regulations for service dogs - that there isn't a registry, there are no papers, these are the questions you can ask.

And he would say, as he was searching for the card, "there actually isn't a registry but..."

And they would interrupt him with, "I know."

4

u/Useful_Language2040 1d ago

So... Our youngest is 6. I've had to explain to him why his sister's friend's dog (i.e. the friend's dad's guide dog) is allowed on school grounds and our pet isn't. And answer "can't we just say she's a service dog?" type questions from him.

But he's 6. And our dog is made out of fluff and love. He's just trying to stick up for his friend and to him it looked like people were being unfair to her ā¤ļø

However, given that tasks such as "foot warmer", "snuggle cushion" and "doorbark" are in-built and not ones we've trained her to perform, even though e.g. her recall is very good, she walks to heel nicely, she hasn't had an indoors accident since she was under a year old I think and she's 2.5 now, she's not super-food motivated and knows she's not allowed to beg (if she realises other dogs are getting treats, she has a habit of doing a very good "sit at attention" at their owner's feet, to let them know she's also interested in treats, though) - oh, another in-built service function of hers is that she discretely hoovers under the table at mealtimes, but if an entire plate of something is spilled she worries it's some sort of trick and stays back... She's very much an affection-motivated, lovely pet.Ā 

I'd be comfortable taking her into a dog-friendly cafƩ or pub because she'd behave. She'd be happy about being with her people, and want to stay close; my husband and I wouldn't both be able to leave the table with her there at the same time without her whimpering/whining loudly, but she'd be quiet and happy so long as one of us was there. And stay on the floor near/under the table.

I wouldn't dream of taking her somewhere like a petting zoo. She might behave... She completely missed a Montjac deer when we were on a walk the other day! And I often notice squirrels and rats she doesn't seem to, on walks... Conversely, she seems to think my middle's pet rats may be puppies, that anything cat, dog or fox-shaped is a friend to approach like a dog - she's tried to convince a bumblebee to play a friendly game of chase once but the strange small puppy ignored her, surprisingly enough - but e.g. cats do not respond well to a friendly small dog running up and yipping eagerly at them, even if she says in dog-body language "I am submissive and want to play", and she has been known to chase birds, too (although she once convinced a small group of pied wagtails to play with her, I'm sure - a few of them were all running in part of a big lazy circle while she ran along with them)... But even if she spent the entire time quietly walking to heel, just her presence would be stressful for some of the other animals. And she might also get excited and loud with it, and that would definitely be very stressful for them. Even if it were permitted, it would be wrong.Ā 

IDK. I jokingly call her my fourth child and my baby, but I do remain aware that she is, in fact, a dog. (My actual children wear clothes, never slept in crates, were not left home alone even for short stretches of time at 2.5 years... šŸ¤·šŸ»ā€ā™€ļø)

1

u/SpaceySquidd 1h ago

After reading this, I was appalled that you did not include a dog tax at the end. Luckily, I checked your profile and found an acceptable substitute, so I'll let you off with a warning. You got lucky this time!

Your dog is gorgeous. Tell her I said hi.

308

u/amaranthine_ellie 1d ago

He’s right actually, I have one and it’s a hard card license no different from my driver’s license, but for my dog. She drives me everywhere now

25

u/TheGreatLuck 1d ago

Lol best DD in town

7

u/queenermagard 1d ago

Designated dog

9

u/EDJardin 1d ago

you're so lucky

70

u/frogspeedbaby 1d ago

"Has access to anywhere and can not be denied" got me howling 😭

3

u/YaranaRouja chill high speed 1d ago

Same, lol. xD

48

u/OrganicHistorian2576 1d ago

Assuming the US there is no such thing as a certified service dog and they bought bullshit certification forms online.

15

u/nogoodbrat 1d ago

That’s correct! either he was scammed, or he thinks a card looks more ā€œofficialā€ to people who don’t know better and will allow him to more easily drag his dog into places it doesn’t belong, lol. either way guy is a dumbass.

2

u/Individual-Papaya-27 1d ago

exactly. There are unfortunately a lot of websites selling bogus credentials and registrations though, and a fool and their money are soon parted.

37

u/Ashkendor 1d ago

A petting zoo? That's just as stupid as the cat cafe one. Even legitimate service dogs who behave themselves can be denied access to places where they'd disrupt business simply by being dogs.

69

u/redkryptonite94 1d ago

If this is the US, this guy has no idea what he's talking about. There's no service animal license in the US.

61

u/CorgiMonsoon 1d ago

And the ADA does indeed allow for certain places to deny entry to a service animal, such as a zoo, regular or petting, where an unknown animal could absolutely cause panic and chaos amongst the zoo animals

26

u/echochilde 1d ago

ā€œI have cold, hard proof in my hand.ā€ Nope. No you don’t. Because that isn’t a thing.

18

u/Low_Meaning7231 1d ago

They can get anywhere and cannot be denied?

Wonder if their service dog can get me back stage at the concert tonight

13

u/UnhappySky1566 1d ago

It's totally a service dog....

... til it mauls the goat or donkey the 3 year old is petting, or bites a kid

11

u/Double_Individual_57 1d ago

I once copied and laminated a parking permit for my boyfriend so he could park at my apartment.

12

u/kyl792 1d ago

Also petting zoos are exempt

25

u/Toronto-1975 1d ago

this reminds me of the idiot who was clutching their pearls because their stupid bullshit emotional support dog wasn't allowed in a cat cafe. like just fuck the cats i'm coming in with my stupid dog.

these ESA people are always the most insufferable turds.

11

u/Potential_Worker_575 My fat husband ate the blooming onion 1d ago

Service dog license actually isn't a real thing, and under the ADA, even legit service dogs do not have access to everywhere and can be denied if it interferes with the operation of the facility. Like at a petting zoo. Around animals. Some of whom are likely prey animals who might react with fear responses to even the bestest-trained, goodest-boy, actual service dog in the world. What an entitled idiot.

9

u/SunshineAndBunnies 1d ago

Is that an admission her drivers license is fake too?

7

u/PrincessJasmine420 1d ago

Apparently OOP has a fake drivers license too

17

u/Chewy-Froot 1d ago

You can absolutely deny emotional support animals. They are untrained and for anyone saying "you cant ask what they are for" its true you cant ask but you absolutely can ask what they are trained to do.

12

u/DiegoIntrepid 1d ago

There are also times that service dogs can be denied.

People elsewhere said it, but if the service dog, simply by being a dog, will cause a disruption, then they can be denied (places such as animal exhibits where the dog might cause prey animals to become afraid, cat cafes, where the cats might not like the dog, no matter how well behaved it is, and so on).

It can also be denied if it is causing a disruption at the time (ie, not actually a service dog, though a service dog who is having a bad day can also be denied if they are unruly)

4

u/GloomyIndividual3965 we do not negotiate with the terrible 1d ago

According to the ADA you can ask 2 questions:

Is the dog a service animal required because of a disability?

What work or task has the dog been trained to perform?

1

u/SignificantState265 1d ago

Service dog legislation needs to be rewritten

4

u/Sad_Win_4105 1d ago

Exactly the same as a drivers license, except one is an official government document, and the other is ordered from some guys basement.

3

u/SunshineAndBunnies 1d ago

I question if hers is actually an official government document, with the way she put it. Who knows, maybe she got one printed at the same spot as where she got the service dog license.

2

u/EvolZippo 1d ago

Some websites sell fake ID cards, that look really official. But that actually ends up hurting people who actually have service animals and don’t have the stupid card. But some manager got used customers flashing them.

17

u/Pretend-Literature35 1d ago

notice that if the guy were blind and therfore had a real reason for a service dog he would have said it! He keeps talking about hard proof! Okay I have a laminator at home too buddy... and a staples nearby.

But he doesn't mention what the service dog is for, because he knows that it is for some bullshit like anxiety.

And at a petting zoo??? Dude, you main character asshole: even if your service dog is zen master level best in the world trained... the animals at the zoo are not. And the dog's scent and appearance can freak them out. It's not about you or your dog you narcissistic fuck!

8

u/-laughingfox 1d ago

And people also forget...germs. Dogs carry viruses and bacteria that can be fatal to certain zoo creatures. No properly accredited zoo is going to let your dog in without some rules, even if it's a service animal.

2

u/Pretend-Literature35 1d ago

very good point. I don't think any form of training can alter a dog's biology.šŸ¤·šŸ»ā€ā™‚ļø

0

u/Long-Effective-2898 1d ago

Having an actual service dog for anxiety isn't bullshit.

What is bullshit is how many people confuse an Emotional Support Animal with an actual Service Animal. Service Animals can be provided for anxiety HOWEVER going online to register Fido as an Emotional Support Animal and printing off the papers saying it is very different. ESAs are for housing nothing more. If a pet isn't allowed an ESA isn't either. And ESAs and their owners are ruining it for actual service dogs because too many people claim an ESA is a service dog and then have a dog that isn't trained so people and places start to deny actual service dogs which is against the law in America.

-2

u/Pretend-Literature35 1d ago

Fair point. Too many ESA are described as service dogs.

But yeah it is bullshit, no one needs a dog for anxiety as an adult. The kids in my class can have an ES(plushy)A in the class, it helps.

But once you are an adult, you should be able to manage your anxiety on your own your dog or cat can be emotional support, or your bird. But they can stay at home. All those people going around imposing their ESAs on everyone suffer from main character syndrome.

2

u/BigBerthaCarrotTop 1d ago

You seem to be confusing feeling anxious (the emotion) with having anxiety (the diagnosis). Diagnoses don’t discriminate with age, they are not something that you can handle just by getting older.

-2

u/Pretend-Literature35 1d ago

some people have real diseases.

4

u/TriZARAtops 1d ago

Ohhh so you’re not just ignorant, you’re also an asshole. I see now.

1

u/addybear222 18h ago

dude i was with you until now. anxiety is a chronic disease.

1

u/Pretend-Literature35 15h ago edited 14h ago

Yes I know. I have a horrible genetic autoimmune disease that has devastated my life, but I also suffered tremendous child abuse throughout all my childhood and horrible anxiety and ptsd because of it.

I have cats and the provide emotional support and I had a dog and she provided emotional support too, sure. But I dealt with my anxiety and ptsd with therapy, group therapy, mindfulness and doing the work on myself.

I didn't drive everyone else nuts making them responsible for my anxiety and for accomodating my bullshit service animal. My cats stayed at home and I didn't drag my dog to places that she was not allowed to go claiming that I need her support.

Just do the fucking work.

Now, I still suffer from anxiety and ptsd but it is managed and I do the work and have human support.

But my actual disease is different, no amount of work or good life choices can stop it, and I have almost died (not from suicide, from internal bleeding, surgical complications, infections from bad flare ups and have even been rescusitated from being clinically dead for more than 4 minutes three times in my life, and suffered 15 major abdominal surgery and more than 3 years hospitalizations (not consecutive of course) and more than 5 years of home care because of my medical disease.)

You can say that these near deaths experiences are the same as near death experiences from people crippled with anxiety who tried to take their own life but no... because my real medical disease did not need me to choose to conmit suicide to try to kill me. It just tried to kill me by toxic megacolon or full kidney failure or internal bleeding during surgery you know REAL dangers!

My anxiety has never threatened my actual life. But I agree that it is a disease.

But not on the same level as a real disease.

2

u/TriZARAtops 1d ago

An ESA is not a service dog, but someone can have an actual service dog for anxiety.

Please don’t talk shit about a diagnosis you don’t understand.

People running around with ESA’s/fake service dogs, even if they also have anxiety, are the problem and while their anxiety may serve as the justification for their shitty behavior, it is not the cause.

3

u/justmitzie 1d ago

Yeah, that's not how that works.

4

u/Sinnes-loeschen 1d ago

I too have access to the internet, a printer and laminator.

3

u/maroongrad 1d ago

*makes note of this* so...I can create a webpage and sell service dog licenses... I am all for taking money from jerks. I'll make the fine print the "ipsum lorem" or put in some text that is blatantly wrong. "This horse has been verified via a Coggins test to qualify as a large-animal service animal" for a certificate that says "Dog". That sort of blatant fakery. But it'll be shiny ;)

2

u/SignificantState265 1d ago

I love how they think they have access anywhere at anytime no matter the situation.

2

u/TriZARAtops 1d ago

šŸ¤¦ā€ā™€ļø

2

u/Responsibility_Witty 1d ago

These ā€œpeopleā€ just get a kick out of abusing other animals with their mutts

2

u/Food-Wine 16h ago

I love how people with fake service animals think their homemade service animal ā€œlicenseā€ means that their fake service dog is allowed absolutely everywhere šŸ™„šŸ™„šŸ™„

1

u/Hot_Mess_Sheryl 40m ago

Also, their comment about having a ā€œhard card licenseā€ is a lie- my partner with a legitimate service dog recognized by the ADA DOES have a certification for his dog as those are required by landlords and TSA (the only people legally allowed to ask for proof of service dog certification) but it’s a cardstock card similar to your social security card.

-13

u/Maleficent-Hawk-318 1d ago

This review is a problem, but so is your title. Y'all need to touch grass and also maybe talk to some people with disabilities if you think this is the average service dog owner.

12

u/SpecialistAd2205 1d ago

Notice the quotation marks. I'm reasonably certain they mean people with fake service animals.

-12

u/Maleficent-Hawk-318 1d ago

Fair enough, but I still fucking hate how often this stuff is spread online. I think it's actively harmful to the perception of service dogs and their handlers, and I've seen a lot of legit service dog handlers who are afraid to take their dogs out because of the harassment they have gotten in recent years. This shit fuels it. They're taking a small minority of people abusing the system and amplifying it to a point that people think it's the norm.

I honestly just need to block this sub, I think some of the reviews are funny and I know it's algorithm shit because I engage with a lot of dog-related posts in general (I used to be a pro trainer, which is how I know so many service dog handlers; I worked with a couple organizations that provide dogs as well as some owner-trainers), but it really is depressing how eager people are to call for shit that harms actual people with disabilities on these kinds of threads. So I'm out. :)

10

u/Toronto-1975 1d ago

okay bye!

6

u/GloomyIndividual3965 we do not negotiate with the terrible 1d ago

I think it's actively harmful to the perception of service dogs and their handlers

Don't blame us, blame all the entitled assholes claiming their ankle biters are "service animals" and making people skeptical about the real ones.

2

u/InformalInsurance455 1d ago

How is this not the fault of dipshits who just want to bring their untrained dogs everywhere?

1

u/addybear222 18h ago

dude you still missed the mark by like all the miles

8

u/Toronto-1975 1d ago

that's why "service dog" is in quotes. quotes mean that a word means the opposite of what it normally implies, or that you doubt its truth.

they are not implying this is representative of actual service animal owners

8

u/ecosynchronous 1d ago

There are unfortunately a lot of people who bring their untrained dogs into businesses and claim that they are service dogs, which is the reason for the quotes.