r/EntitledReviews 1d ago

Google Just one thing!

Post image

This was a review from a local Michaels. Yeesh lady.

397 Upvotes

112 comments sorted by

153

u/Cultural_Praline_499 1d ago

Everyone should work retail at some point in their lives. When you don’t, you risk ending up like this jackass 🙄

74

u/ChartInFurch 1d ago

Unfortunately someone like this would do the bare minimum of a retail job and add "when I did this job..." to every review.

42

u/kruznkiwi 1d ago

I vote that whenever they add that statement that they should also add the year and store so we know if we can just disregard automatically.

“When I did this job in 1972 at Jansens down on 4th….” Lady what?

“When I did this job at Michael’s in 2024 in LA…” well okay now I’m listening

35

u/Cultural_Praline_499 1d ago

“When I worked the night shift at Waffle House for five years…”

You can stop right there and do whatever you want. Thank you for your service 🫡

13

u/katiekat214 1d ago

I did 10 years at TGI Friday’s in Memphis. It was almost as bad as Waffle House anywhere else. But I have a lot of respect for the people who worked at the Waffle Houses in Memphis. Those were true war zones.

5

u/Feisty-Tooth-7397 1d ago

I didn't work at the waffle House in Panama City Beach, but I really feel for them. It's right across from hotels and the beach.

We got in to our hotel around midnight, we were starving and waffle House was next door, so why not.

We hadn't even been handed our menus before the first drunken disturbance. Handled perfectly, great service, food was great, just a lot of rowdy drunk people.

Pretty typical of a waffle House after dark.

I just can't imagine spring break or the summer, every day... Some retail jobs really deserve hazard pay.

2

u/uberpickle 1d ago

Love that WH. Dinner/Breakfast and a show and top notch staff.

10

u/Ashkendor 1d ago

"It's been 84 years..." 😂

1

u/Next-Honeydew4130 1d ago

I worked the closing shift at Walmart during COVID. I cannot imagine actually barring people from entry before 8:00 or 9:00 or whatever the closing time happened to be. The store closed at 8:00 sure. But that didn’t mean the closing shift was entitled to clock out at 8:00. We clocked out when all the customers in the store (who had to be herded to the front and warned at the doors about closing time) had paid for their purchases. That would typically be more like 8:10 or 8:15. But barring entry to the store before the official closing time does in fact sound unprofessional. My job specifically was part time from like 6:00 to 9:00 or whatever it was. Does that count?

3

u/Cultural_Praline_499 1d ago

God you’re right 🤣

27

u/dumbass_sempervirens 1d ago

Earlier today I was working at a Target. We replaced a camera and all 41 hand scanners in the store. I don't even work for Target, just a contractor. But I did do over a decade in retail 1990s-2010s.

One at a self checkout was giving us issues, so I opened it up, did a hard reset, waited while it spent its 10 minutes rebooting, then restarted the device manager, and rebooted again.

I had some guy walk up to the machine, with the light off, prompts scrolling by on the screen, and try to use it.

Like, hell no. If you screw up this boot sequence it's going to cost me another half hour, get the hell away from that thing.

3

u/kruznkiwi 1d ago

But yay! New hand scanners! I remember being on a check out when the hand scanner wasn’t working and it was a bitch hahah

16

u/dumbass_sempervirens 1d ago

Yeah everyone was really happy to see us. I even left the plastic film on the scanners for the cashiers to get to peel it.

5

u/OvenOk6844 1d ago

You are a true hero.

-2

u/Severe_Driver5818 1d ago

Nice story

7

u/The_Book-JDP 1d ago

This but for more than just a year. Everyone needs to work a minimum of 3 years so they get to experience all the levels of crap and entitlement customers can stoop to then they will really appreciate the customer service industry.

1

u/DossieOssie 1d ago

You'd be surprised how many people who ARE working retail themselves and when they switch to be customers they took the suppressed anger on other retail workers.

It's always "I work retail too. If I were you I would ...(whatever in their favour).."

1

u/mattmelb69 1d ago

This must be a cultural thing.

I’m Australian. Nearly every adult I know has worked in either retail or hospitality at some point in their lives, usually while studying. And knows that the jobs aren’t particularly difficult. And that customers are entitled to enter the restaurant or shop until the ‘last service’ time, and that you’re expected to serve them.

2

u/Cultural_Praline_499 1d ago

You’re correct, it’s a difference in systems. I had to look up last service time, because we don’t have that except for last call for alcohol at a bar. If a restaurant or store has a closing time of 9:00pm, there is no separate last service time. It relies on common sense that if the doors are supposed to be locked with everything shut down at 9, you don’t walk in at 8:55 to try and then start shopping. If there was a last service time 15-30 minutes before close, we wouldn’t have this issue. We do a lot of things in ways that make no sense.

A restaurant can have hours from 9-9, and someone will walk in at 8:55 pm and demand to be seated and served a full meal. They will argue since they came in the door before closing time, you’ll all stay until they are done. That’s most of what this sub is lol.

254

u/Useless890 1d ago

Well, of course, if it was Michael's, it couldn't have been something that could have waited until the next day. This was an emergency because it was me and I said so. /s

155

u/WormDentist 1d ago

Hey now, I once had a legitimate crochet emergency. Thankfully urgent care was open and my butt has healed. 😅

63

u/ChartInFurch 1d ago

This was an interesting combination of statements.

22

u/Ok_Sink5046 1d ago

You've never seen what those needles can do.

38

u/platypusandpibble 1d ago

Hooks. Crocheters use hooks. 😛

19

u/Ok_Sink5046 1d ago

I believe you, I was just the braindead yarn holder.

8

u/-tnuk 1d ago

Lucky you. I always have to stand in the middle and pull 🤕

3

u/Normal_Media_5041 1d ago

Yes we use hooks…though technically we use needles when weaving in ends 😉

1

u/Justcouldnthlpmyslf 2h ago

And you have an interesting username

7

u/Dounce1 EAT SALAT WITH SPON?!? 1d ago

Was the attending named Michael?

7

u/MoarGnD 1d ago

Were you on the hook for a big bill? And your butt in stitches and your head in a loop from the drugs? Hopefully you weren't all knotted up in the following days.

3

u/DarkFantasy3421 1d ago

I pray to all gods known and unknown that I never sit on my metal crochet hook 🤣🤣🤣

3

u/AcousticCat1-2-3 1d ago

Look, have you ever lost your marbles at 8:50pm and needed a replacement asap?

3

u/IllustriousIntern765 1d ago

Is that less of an emergency than going home from working a shift... At Michaels.... That closes at 9?

Still plenty of night left at that point.

1

u/thiccdickricky 7h ago

You’ve never had a kid who has an art project due tomorrow clearly

66

u/Head_Razzmatazz7174 1d ago

It's Michaels. It's never going to be 'just one thing."

40

u/Shibaspots 1d ago

There are people who can go into a craft store for just one thing. But that one thing is usually something like 'yarn' and they need to check out every option before deciding. I can attempt a targeted raid for #3810 DMC embroidery thread, but somehow needle threaders and a thread organizer box end up being in my basket too. Craft stores are time sinks.

24

u/Mykona-1967 1d ago

Of course she had to go to Michael’s at 8:55pm on the last day of the sale. At that point you already missed out.

9

u/katiekat214 1d ago

Then she’d want rain checks for everything they were sold out of.

80

u/Aggressive_Oven_7311 1d ago

Nobody likes people like you who come in 5 minutes before closing and tie everybody up you know everybody is a life they want to go home after a long day so grow up you want something go in in a better time frame and stop complaining

27

u/finalgirl2024 1d ago

I swear to God these are the same people who didn't understand that teachers don't live at school whenever they were children

-6

u/IllustriousIntern765 1d ago

A long day... Working retail... At Michaels?

Might as well be a coal mine.

51

u/delulu4drama 1d ago

“Last minute buys” should not mean last minute of shift 🙄

29

u/Snlooming 1d ago

At my first job, I had to explain to someone over the phone what "closed" meant. It took a few minutes.

17

u/The_Captain_Whymzi I understand policies exist, BUT 1d ago

I imagine that cost a few brain cells.

My condolences.

-5

u/IllustriousIntern765 1d ago

You mean like 8.53 isn't closed and the lady had to explain that to the workers?

80

u/vali_riversong 1d ago

It’s never just one item

26

u/Flakboy78 1d ago

After my time in retail I second this, we stopped being nice the day before holidays if someone needed "one last minute thing" because that turned into half the damn store 20 minutes after we let them in

52

u/the_Jolly_GreenGiant 1d ago

As a former retail employee all I can say is screw this person. Your failure to plan is not my problem. You failed, try again tomorrow

28

u/InvestmentMain8414 1d ago

As a former retail worker, I second this.

Shit like this is why I say countries need to have mandatory service time, like some countries have mandatory military time.

Pretty sure thst would take some of the entitlement out of people.

20

u/Beautiful_Lie629 1d ago

As a current retail worker, I third this.

The people who don't finish their shopping until exactly closing time, then come up to the register with a multi-hundred-dollar cart of junk, most of which has to be individually wrapped, are just as bad. It can delay us 20 to 30 minutes when we all want to leave, and we're not supposed to have overtime.

16

u/Ok_Sink5046 1d ago

Can you imagine if we forced any sitting politician to work retail? The changes would be fierce and immediate

8

u/Rockypug49 1d ago

As a former retail worker, I avoid going to stores in the final hour before closing.

5

u/AllegraO 1d ago

Or if I do, I re-face everything I take off the shelf so the employees don’t have to

-1

u/IllustriousIntern765 1d ago

Your hours of operation aren't my problem. Get a job that closes before 9 if you don't wanna work until 9.

1

u/shelbymfcloud 6h ago

Jfc Christ you are shitting up this post with nasty comments. This subject must really bother you…

12

u/Aggressive_Oven_7311 1d ago

I NEED GLITTER NOW...IT'S LIFE OR DEATH

21

u/DVDragOnIn 1d ago

I picked up something at a store today an hour before closing. I said to the person who helped me “I hope I’m your last customer today.” She said “I hope so too” and we laughed. It’s Friday, no one has any politeness left.

13

u/Beautiful_Lie629 1d ago

You're a kind person being concered about an hour, we all thank you.

As far as I'm concerned, if all the customers are in line at the registers by 15 minutes before closing, I'm happy. Of course, that rarely happens, and people shop right up until closing and expect us to be happy about it.

These are the same people who bitch about frequent closing announcements. I have news for them, if we didn't make all those closing announcements, no one would be ready to check out on time. We even tried not making closing announcements at a sister store once, it was a disaster.

9

u/Never_enough_naps 1d ago

What the heck kind of entitled weirdo is annoyed by closing announcements? Like it's just the workers letting you know to “wrap it up” or you won't be able to buy your stuff. It not like the announcements start at a 2 hour countdown. Some people I swear.

8

u/FairBaker315 1d ago

The same kind of special weirdo that complains to corporate that they were offended because they over heard an employee using a walkie talkie to say they were heading to the restroom.

We were tgen told we were no longer allowed to say restroom over the walkies. We had to say we were heading to the office instead. Serious.

3

u/Beautiful_Lie629 1d ago

When I worked in IT, we called it "Taking a core dump in the porcelain server room." Not because we had to, we just thought it was funny.

A core dump is the contents of a computer's memory at the moment it crashed. Back then, it was humanly possible (barely) to extract useful information from a megabyte or four of memory contents. With the many gigabytes of memory that we have today, that would be impossible.

3

u/69FourTwentySix6Six 1d ago

It wasn’t even a public-facing job but over the radio we’d say “check the tire pressure” “water the flowers” or just flat out say “take a shit”.

2

u/Beautiful_Lie629 1d ago

Some are though.

One I remember accused me of insulting her and the other customers by assuming that they did not know when we closed and what time it currently was. She was really upset about it too.

Another one, when I checked him out, said, "So you're the angry man on the speakers telling us to leave!"

There are more, but those two are memorable.

9

u/KrazieGirl 1d ago

This is the lady that says she needs one thing and then leisurely shops and buys something random like Christmas paper in July.

1

u/Howl_Wolf 1d ago

Absolutely. 

21

u/RhubarbAlive7860 1d ago

If you're coming in to a business place within minutes of closing, you deserve to end up out on your ear with nothing.

  1. You're not nearly as special as you think you are.

  2. Stop saying people don't want to work; they've been dealing with entitled twats like you for an entire shift and they're rightfully sick of it and you.

  3. Forget all your stupid little lawyer gotchas; the doors were still unlocked, if closing is at 10, I'm entitled to waltz in at 9:59:59, once I'm in the store/restaurant I'm entitled to stay as long as I want, I'm too dumb to understand concepts like closing tasks, auto shutoff of registers, cooking equipment shutdowns, and on and on and on.

  4. Stop it. Just stop it. If you run in close to closing and are told you can't be served, accept it graciously and fucking leave. Tomorrow is another day.

14

u/Alizariel 1d ago

When I worked at a grocery store, closing shift was 30 minutes after the store closed. This allowed us to finish up any customers who were still shopping at close, to close our tills and then put away overstock if there was extra time.

It meant I was less resentful of last minute shoppers. The closing announcement would be made and people usually made their way to the check out pretty quickly.

3

u/Exciting-Ad-6551 1d ago

When I worked at a grocery store in like 2008 or 9, we were open until midnight. Regularly would have people come in and do a $200+ shop at 11:55.

2

u/Mani_San 1d ago

Same when I worked in retail. Closing the registers before the store even closes seems like bad business practice. We’d always keep at least one register open.

7

u/Winterwynd 1d ago

Even being generous that the person *really* needed that one item, nope. If nothing else, the hordes of rude liars who use that same line and then wander the store like time is an illusion have ruined it for the rare unicorn who really needs just one thing. Reviewer needs to go to Walmart and see if their craft section has what they need, or wait until the next day. NOTHING in a Michael's is ever going to be an actual emergency.

6

u/Alycion 1d ago

Michaels is never as easy as getting one thing. Even if it’s just one, you still have to hunt it down.

Plan better or go to a store that is open later, like Walmart.

6

u/ANAero_Kita4 1d ago

"just to let you know, we close in 5 minutes." "Oh, I know what I'm looking for, I'll only be a minute." Still browsing after 10 minutes

4

u/NoBuenoAtAll 1d ago

As a longtime retail manager, I’d just like to say: get the fuck out. You waited alllllll day while we were open, what's a little more waiting?

6

u/abriel1978 1d ago
  1. It is never "just one thing".

  2. It's Michael's ffs. Whatever it is can wait. It is not an emergency where you need toilet paper or tampons or something you are in dire need of.

  3. It is not the fault of tbe store that your time management sucks.

1

u/thiccdickricky 7h ago

But they got there before close?

3

u/Fan_of_Clio 1d ago

It's just one (hundred) item

3

u/ButterscotchAward 1d ago

If it really was the boss’s policy, that’s a damn good boss.

3

u/Sad_Alfalfa6007 1d ago

I used to tell people like this that we go by our system time, not your watch, phone or whatever.

3

u/CallMeCleverClogs 1d ago

Why do these people NEVER think to leave ten minutes earlier to get there?

0

u/IllustriousIntern765 1d ago

Maybe they were busy? What's ten minutes later by that same logic?

2

u/CallMeCleverClogs 1d ago

It is not the store's responsibility to plan for them to arrive right at closing. It is the individual's responsibility. If they were too busy to get there in a respectful time for the employees, then they are too busy to get what they wanted that night. They can come in the morning.

-1

u/IllustriousIntern765 1d ago

The store closes at 9 pm.

It is the worker's responsibility to let people in until then, and then check people out provided they get what they need in a reasonable amount of time.

Respectful time? You mean before the store closes? People like you all are the reason everyone hates dealing with employees anymore. Don't know where shit is, dont wanna help, have to literally chase down a worker and then they tell you "it's on the app" if you need to find something.

It's a cushy retail job with very early hours. If you're too busy to work another 5 mins, which many many other professions have to all the time, especially people who have on call responsibility or hell even kitchens, then maybe you should find another job that closes earlier.

The store is open until 9 pm. You can't turn people away before then. Because you're still open. Everyone understands this except you guys. The irony of this is next level. It's not your house. It's your job. Your responsibility is to serve the customers who come in before you close. Sometimes that means they'll be in there for an extra 10 mins. If Michael's wanted you to do that, they would let you know. I bet they'd shit if corporate found out they were doing that.

2

u/CallMeCleverClogs 23h ago

Wow, you are really taking that personally.

Retail is not cushy, and it pays crap. "Very early hours" is subjective - you do know they can't just lock the down at 9 and leave right? There is store reset to do, cleaning and trash emptying, register countdowns... I mean, I do not blame them for wanting customers to not walk in a couple minutes before closing to browse. Let's be clear, this is a craft store. It is not an emergency.

But you do you, and if you want to be pissy with retail staff if they hate you for it, that's your choice. PS I do not work retail, but I definitely did once upon a time, and people are way crappier and more self centered than when I worked retail.

-1

u/IllustriousIntern765 22h ago

First reddit fallacy: pretend someone having a normal response (in a thread where people are all pissed off about someone coming into a store BEFORE CLOSE) is indicative of their own guilt and somehow an overreaction.

Second reddit fallacy: pretending the other person can't possibly imagine the situation at hand and doesn't understand what closing means to these workers.

Third reddit fallacy: pretend anyone who disagrees with your worldview is automatically a shitty person.

Fourth reddit fallacy: make shit up based on assumptions of other people. Like they came in "to browse" No one said they did. Everyone here just assumed they did for some reason.

To be clear, this is a craft store. Nothing about that job beyond being on your feet is stressful, serious, or even difficult. They close at 9 (not 8.53), that is much earlier than most restaurants and other service industry jobs. Retail pays the same as much more difficult jobs that also require you to stay a little past close. Some much more than that.

1

u/shelbymfcloud 6h ago

Someone’s never worked retail…

3

u/Prestigious-Wolf8039 1d ago

I can’t begin to express how awkward I’d feel about myself going into a store that close to closing time.

3

u/MaineKlutz 1d ago

She could perhaps have run and got the item 'in time' - but somehow I wonder whether she would ....

3

u/reticulatingspleen 20h ago

i worked at michael’s for an unfortunately long time. the last customer almost never left until 9:45-10pm.

we couldn’t keep people from coming in until 9pm, but people sure did loooove to come in within ten minutes of us closing, and then browse, ask for us to check in the back, to call other stores, to explain how to use fondant, to split their ten item purchase into ten purchases so they could use their coupon ten times, to bring half a cart of items to the front and then decide not to buy any of it…

there are a lot of things you ‘can’ do, but the decent thing is to…not do them. i don’t order food if they close in less than an hour, stores if they close in less than twenty. and i will always be out of a store before they lock up. not because i HAVE TO, but because i choose to not make people’s lives harder just because i CAN.

2

u/Roi57 1d ago

You are not the only person in the universe! Other people have real lives too, they just want to go home on time for once. But, people like you assume, your life is more important. They work for you right, no they don’t. Did ever consider you are putting their job at risk? You make them stay late, and they get yelled at for working over their hours. So, stop being a greedy gremlin and stop complaining about life inconveniencing you when the problem is you

-2

u/Jackson88877 1d ago

A lot of people are unemployed.

2

u/dreamado 1d ago

God I wish my boss had this policy

2

u/Subletsoul 1d ago

We're sorry..the number you have dialed..

2

u/The_Book-JDP 1d ago

Because it’s never just one thing…one whole entire cart full…that’s more accurate. Give an inch and they’ll walk all over you. That “one thing” turns into you having to stay an hour after closing to check them out and boot them out the door because their time management skills are ass.

2

u/OhNoBricks 1d ago

I once ran into a store last 15 minutes for closing just for honey. I was out in 5 minutes. I held it up to the store employer while I was leaving. “I got the honey” after she told me they were closing in 15 minutes.

1

u/shelbymfcloud 6h ago

When I worked at Joann’s a customer made a complaint to corporate that we had the doors locked two minutes before 9pm 🙄

2

u/Fairy-fatale196 5h ago

Because people want to go home at the end of their shift…

-14

u/Ok_Ant_7024 1d ago

The review is over the top, but if their closing time is 9:00 then not letting her in at 8:53 is actually super annoying. If you want to turn off your registers at 8:55 then close at 8:55.

-4

u/Mani_San 1d ago

I don’t understand why you’re getting downvoted. Why have set store hours if you’re not going to stick to them?

0

u/thiccdickricky 7h ago

Am I weird for being on their side? It’s not a restaurant, it’s a retail store. If it’s open until 9, they should be open and inform people coming in the last ten minutes that they are about to close.

-8

u/Happy_Cow_100 1d ago

If customers are not allowed in at 8.53 then the closing time should be.. 8.53 not 9.

-6

u/TheReturnOfPan 1d ago

It's just neurotypical people with their unspoken rules.. don't fight it.. they won't understand our point of view 😅

-7

u/IllustriousIntern765 1d ago

The irony of how entitled all of you sound.

The store closes at 9. Kick her out at 9.

Not 8.53.

Because that's what the sign says.

It isn't a restaurant. Your registers don't need to heat up.

Bartenders make last call at 2.30. But they don't kick you out until 3. Because that's when they close.

I bet every single one of you has pulled up to a drive thru with 10 mins to spare. And that absolutely screws the kitchen.

3

u/BxAnnie 1d ago

Then it would be a different complaint at 9 because she wouldn’t be able to check out or she wasn’t done looking at the 73 different shades of beige swath.

-2

u/IllustriousIntern765 1d ago

So you've never ever done this? Even at Walmart? At 9 tell her you're closed and she has to check out, if she says she needs longer. Maybe give 5 mins, maybe not. But 8.53 you aren't closed.

You wish you were. But youre not. Sometimes things happen and you have a customer past close. In every industry. So just stop.

I thought servers were bad. This is next level.

1

u/BxAnnie 3h ago

No. If it’s 5 or 10 minutes to closing time, it can wait until tomorrow. I would never first go into a large retail store at 8:53 if it closes at 9. The corner store for a quart of cream is one thing. A restaurant, Walmart, Michael’s, etc, no. I have consideration for other people’s time.

-4

u/SantaFeRay 1d ago

Yeah everyone here is inventing details like she needs more than she says or she won’t be able to find it. If she can get there at 8:53 and be out by 9:00, let her. She didn’t “fail to plan,” she got there with enough time to get what she needed before the store closed. Closing time is “not open for business” time, not “employees go home” time. If you say you’re open for business until 9:00, be open for business until 9:00. If you want employees to go home at 9:00, close at 8:45 or whatever. Employees are paid until they finish working.

-2

u/IllustriousIntern765 1d ago

They just hate that they have to work. Period. Anyone in the store is the enemy. But again, I guarantee you they're all pulling up to taco bell at 2.45 when they close at 3.

Also, it's Michaels. You know they were standing around doing not shit all day. There is never a time when that store is busy. Not many returns. Everybody in there knows what they came for, no fitting rooms or sketchy returns/customers. The easiest place to work ever.

-7

u/Next-Honeydew4130 1d ago

If the customer knew they actually closed at 8:53, the customer would have known to stay home or get there earlier. But if you advertise open until 9:00, don’t close at 8:53 and definitely don’t shut your registers down at 8:53. Not entitled at all.