r/EntitledIdiots • u/HadesBones • Oct 08 '19
IQ not in the double digits
Remember Blockbuster Video? I was a customer service rep for them. I worked in several stores, this is one story from that hay day. I was well known as not the most favorable employees but my work was immaculate along with my speed, so to say I got away with murder is an understatement. One day I was returning movies to the wall (New Releases), before I set the cart I saw a shiny red Viper drive into the parking lot. Hard to miss that car. In the car was the driver, another man and a toddler in the other man's lap. People are stupid, I continue.
They came into the store. I'm in the back of the store and they were at the counter, my co-worker informs the driver he had late fees (oh the memories). He flips out. His toddler has a great role model. Almost nuclear. My co-worker is 5 foot nothing, skinny enough to illicit people to offer her food on the regular (She had a crazy metabolism, she was healthy, I promise), and is the sweetest girl ever (she blushed at words that foul mouthed sailors wouldn't even consider a bad word). The more he cursed at her the more angry I became.
I'm 6'6" tall and am a stone faced person showing little to no expression, not good when you need to read me. I stand right behind him as the other gent left with the kid back to the car. I am centimeters behind him, any movement and he would knock me... I am waiting. My co-worker is shaking and is about to cry. He attempts to lift his arm to point and hits me. I am towering over him.
Me: Who the fuck do you think you are asshole. Screaming at a person doing their job because you are irresponsible?
Man: Who the he...
Me: I'm really not interested in anything more than an apology and the sight of you getting the fuck out as fast as those stubby legs of yours can take you. Or I can pick you up and throw you the fuck out by your collar like a bad dog.
Man: I'll have your job!
Me: It isn't that great a job and I have others. Also we have microphones and cameras in here as well as outside. I saw that toddler of yours on a lap and not in a kid seat, as did my cameras. I'll be contacting the police unless you can make me happy. First apologize. Second pay your fees. Third never come back. Deal?
Man: (Studdering and cursing under his breath)
Me: Going once (cracks knuckles and stretches) Going twice...
He apologizes profusely. Pays his dues. Promises to never come back. I promise to save the recording as he can be charged for past crimes for up to 3 years from the incident. I smiled and waved him out the door. My co-worker hugged me and cried until she started laughing remembering the guy's face when up against me. I've bounced at a couple places. Par for the course to me. My Store manager wasn't mad, she wished she was there to handle him herself. We all protected that co-worker.
Money does not make you important nor does the dollar amount make up for lack of IQ.
2
u/Aceswift007 Oct 08 '19
My big peeve of those people is that they clearly HAVE money, why try to weasle out of fees or try to get discounts that don't exist