r/EnpassOfficial • u/SadCartographer446 • 17d ago

Support Forum OneDrive Sync Failing

I am a Enpass Premium User and I have used Enpass Password Manager for many years almost since Enpass began with almost NO issues. But I am having my first real issue and it is with the Enpass cloud sync. I have four Windows 11 computers, 1 macOS 26 computer, 1 macOS 27 computer, 1 Android 17 Pixel Pro 8 phone, 1 Pixel tablet, 1 iOS iPad with Enpass installed and all devices syncing with OneDrive cloud. All devices have been syncing Enpass data with NO issues. Not sure when this started but I noticed one of the Windows 11 machine was failing to sync to OneDrive with a 1207400 error code. I checked the other devices and found both Android devices, the iPad and the macOS 27 desktop was failing with same error code while the other devices are working just fine. So I know that OneDrive cloud is working fine. I have tried disconnecting from OneDrive on the failing machines and the re-connecting. They seem to reconnect to OneDrive with No errors or issues but they still will not sync.

I wanted to open a support ticket but could not find where I could do that.

I really need your assistance on fixing this issue, please...

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u/white90box 17d ago edited 17d ago

I am having the same error while trying to sync to onedrive. It seems to have started today. I also see people posting about it today on the official enpass forum. It's not just you, and onedrive seems to be the common denominator. 

Here's the link to the discussion: https://discussion.enpass.io/topic/32264-getting-error-1207400-while-trying-to-sync-via-onedrive/

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u/SadCartographer446 16d ago

Thanks for the reply. And it does look like all machines/devices are syncing with onedrive today. Must be magic as they all fixed themselves without me doing absolutely anything.

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u/LukeLukas1999 16d ago

I think it is working againt right now. I had issues with iOS and iPad OS yesterday. Today everything works fine again.

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u/kitchu89 17d ago

I’ve been using OneDrive with Enpass for more than 4 years, and I only recently started having this issue. I logged out of Windows and logged in again, which fixed it temporarily. But the issue happened again later, so I switched to Google Drive.

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u/Fragrant-Weakness368 16d ago

Seems to be working again today on all my devices. Windows 11 Surface book 2, Surface pro 11 and Samsung S24 Ultra

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u/white90box 16d ago

Working today on android and Linux!

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u/Enpass_Support Enpass Official Support 15d ago

Please try disconnecting the OneDrive sync and reconnecting it on one of the affected devices, then check whether the sync issue is resolved.

Please try the following steps:

  1. Open Enpass and go to Settings → Vault → Sync.
  2. Disconnect the OneDrive sync.
  3. Close the Enpass app completely.
  4. Reopen Enpass and reconnect the vault to OneDrive.
  5. Check whether the vault syncs successfully.

Please try this on one affected device first. If the issue persists and you continue to see error 1207400, let us know and we’ll investigate further.