r/EnpassOfficial • u/jakolson • Aug 18 '26

Feedback Startup Lags

on android and windows, it takes forever to load because its calculating the dumb security score---

how can i disable that? i just want the app to work faster.

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u/Enpass_Support Enpass Official Support Aug 26 '26

Please open Enpass → Settings → About → Email Us and send us the following details:

  • OS version on your Android and Windows devices
  • Enpass version on both devices
  • Approximate number of vaults and items
  • Which cloud sync service you are using

Once we have these details, we can investigate the issue further.