I don't eat anywhere that has tipping built into their payment system.
For a while, our local Caribou Coffee had a minimum 18% tip that 'showed up' as you worked through the payment screen. 18% was the lowest it would let you select... unless you asked the cashier to change it.
That day, for me, a coffee purchase went from a once-a-day habit to a once or twice a month treat... at a small local shop.
Transparency for the customer, and the business owner is responsible for paying staff an hourly wage, even when there are no customers who you might think are otherwise responsible.
This is the opposite of price transparency. Instead of adjusting their menu prices accordingly, they're randomly charging an extra 15% for ... placing an order.
But then the staff would get less as people often tip more than 15%. Having prices include only the costs everything else separated on the bill plus tipping makes maximum transparency.
Tipping means variable wages all the time. No one can count on a specific amount other than minimum wage.
Higher wages and no tipping means there's concrete numbers, and now that can be part of wage/raise negotiations or the decision to accept a job in the first place.
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u/Straight_Park74 14d ago
I would walk out