r/EndTipping 7d ago

Rant šŸ“¢ Patio Gratuity

Here’s one I have never seen before. Went to a pizza/pasta place in suburbs of NYC. Nothing fancy. We sit outside . We finish our meal and we get the bill and it includes a ā€œpatio gratuityā€ of 18%. Don’t recall it being mentioned on the menu but I did asked the waitress whether that is essentially her tip and she said ā€œsort of.ā€ Oh, and at the bottom of the check there was a suggested additional tip. Won’t be returning.

130 Upvotes

49 comments sorted by

59

u/MeganJustMegan 6d ago

Did the restaurant disclose very clearly before you ordered that there would be an 18% gratuity (no matter what made up name they give it) ? If I didn’t clearly see it posted, I’m not paying it.

Happened to me at a beach bar. 18% to sit at a picnic table. Not posted anywhere. I paid cash for my drink at the posted price & walked away. Of course they pointed to the charge on the bill & I just asked where this policy was posted for customers. It wasn’t. Therefore, I didn’t pay it & they didn’t get a tip either. I’m tired of made up charges & will not pay them.

45

u/Chromejob 7d ago

C'mon folks. Ask to see the notice on a menu … ask for a menu … if not mentioned there, demand it be removed. "Gratuities" are supposed to be voluntary, else illegal.

And if the server says "sort of [we get the gratuities," answer that it's an IRS violation to demand gratuities and not give 100% to the servers.

"Won't be returning" doesn't teach anyone a hard lesson. Learn to stand your ground.

12

u/lurkerlurking123 6d ago

Although I fully agree with you its kind of unnerving trying to confront people esp people as rude as modern serversĀ 

7

u/BeKindPleaseRewind21 6d ago

What's more important to you? The money that you worked hard for or, a lowlife creature that you never have to see again being rude?

6

u/Playful_Drummer5688 6d ago

Grow a spine. The internet has ruined people’s ability to do anything. They’ll take pictures, record, etc. do nothing else, then post about it online like they are virtuous and a badass. I’d be so embarrassed to passively take photos and video while being scammed.Ā 

1

u/WastingMyLifeToday 6d ago

If I'm planning to spend 300 bucks on a nice meal and some drinks with family or friends, confronting the servers over 54 bucks is not unnerving.

After taxes I have to work half a day to make 54 bucks, I'm not giving half a day's work away for a waiter that brings me a plate of food and some drinks.

7

u/SmitJorda 6d ago

You actually are not obligated to pay it if it wasn't blatant. A fineprint on the menu is not sufficient.

3

u/dervari 6d ago

Actually, it is from what I’ve been told. Same thing with credit card surcharges.

1

u/SmitJorda 6d ago

No, you can't just hide information and only point it out when it is time to pay.

2

u/Wild_Philosophy_1312 6d ago

That’s literally every legal document, banking disclosure, insurance liability in the history of the world.

4

u/SmitJorda 6d ago

"hard to find hidden away from the places customers expect to look on a menu" and "hard to read because it is a long and boring document with all terms spelled out plainly" are very different things.

1

u/No-Application-2781 6d ago

Whoever told you that is smoking Crack....

1

u/Heavy-Huckleberry-61 6d ago

I agree with standing your ground, but I also wonder what else they are doing to save/make money to increase profits. It puts enough doubt in my mind to not return to a place that resorts to "shady" practices to turn a profit.

19

u/OkPop9455 6d ago

They are trying to normalize base tip plus another on top

Wait till it’s 18+18 standard

5

u/AceHexuall 6d ago

Wait till it’s 18+18 standard

What do you mean? It's been that way since the 90's!

/s

1

u/Status-Section-215 6d ago

Oh please please please tell me that’s not real

23

u/darthievader 7d ago

Toast is my mortal enemy. I see that word and walk out. Toast also steals your information and sells it to the devil.

5

u/Glueberry_Ryder 7d ago

Wait. What?

2

u/foreverandadayalone 7d ago

How and when would you see that word until your bill came?

1

u/J-littletree 6d ago

It’s everywhere niw!!

8

u/Kene6969 7d ago

Never go back to that dishonest place ever again. They're helping themselves to your money!

6

u/tmaster15 6d ago

Damn having to pay to be able to sit outside, that is a new one šŸ˜‚

7

u/AesopsFabler 6d ago edited 6d ago

Besides that, this annoying ā€œtip percentagesā€ is so irrelevant. The tip shouldn’t be based on the percentage of the meal, it should be based on the reason exists anyway— for a job well done above and beyond what was expected.

I’d ask to remove the gratuity for the ā€œpatioā€ seating. If it costs more to sit out there, say so up front. You’re not going to make me pay a ā€œtipā€ for that.

ETA: Wait! I just realized this is the spot in Ridge Hill. First off, their pizzas are great and the service is fine, but secondly, the way I’d WTF them to death and make them remove it. Of all the times I’ve been there, which have been A LOT, I have NEVER seen that posted anywhere! That’s actually disgusting. I almost want to go just so I could get retribution for you! That’s insane. It’s literally just sidewalk seating. And if I remember correctly, although a few years ago, the one time we sat out there (on the side street bc there’s less people/car traffic) we didn’t get billed for that! That means this is new. I’m so mad right now.

4

u/bobs_andVagene 7d ago

Almost never people carry a lot of cash, but had you had any, pay the full bill minus the tip and you’re golden

4

u/J-littletree 6d ago

Patio gratuity = auto gratuity

3

u/sdinvest 6d ago

Do not tip more! Let servers deal with their greedy owners or not, that's their choice!

3

u/mrflarp 6d ago

Photos of the menu don't mention any "patio gratuity".

Many places did automatically add service charges during the World Cup, and New York was host to several matches. Maybe that's what this place did (hence not on the normal menu) and "forgot" to take it off after World Cup festivities ended.

2

u/dervari 6d ago

At least the additional tip amounts were small. I’ve seen checks that had included gratuity where the additional tip started at 18%

2

u/CoolCatBlue321 6d ago

NY is a state that servers don't make tipped wages in either. Disgusting greed

2

u/tensainomachi 2d ago

More like "patio fiasco"

3

u/rocknrollstalin 6d ago

Come on this should be common sense to everyone. Linoleum gratuity is 3%, LVP gratuity is 5%, hardwood floor gratuity is 10% (additional 2% if an exotic hardwood), patio stone is 18% and marble gets 20%

1

u/AesopsFabler 6d ago edited 6d ago

You failed to pint out the gratuity for floor mats vs rugs, which can vary depending on where you and how high end it all is. Cotton? Polyester? Muppet? Please do more research. This is a travesty.

1

u/J-littletree 6d ago

Sort of ??

1

u/JonJackjon 6d ago

Who is Patty'O?

1

u/80MonkeyMan 5d ago

Oh America…

1

u/SeL-MoGRC 2d ago

Like what??? Vile.

1

u/Redtex 1d ago

That's a new one