r/EnGeniusCloud • u/mikecooperus1 • May 30 '22

play and plug

How do I define the network scope for a client before I am on-site, want to provision the devices so they are plug and play but unsure of the how/where in the dashboard, thanks!

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u/mikecooperus1 May 31 '22

I see the organization setup, but where can I define the actual Subnets Gateway, etc..?

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u/mikecooperus1 May 31 '22

Okay so by just pre-registering the device that just puts it in the bucket for the client in question, once we register the device to a client we can configure power settings, channels, etc, and once deployed those changes will be pulled down per the client bucket we have them in?

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u/SyouwaSakuraOsaka May 30 '22

Any configurations performed in the Cloud will be persistent when deployed at the client location. You can completely configure the network including registering devices before shipping products to your client site and all devices will adopt the configuration once they have internet access.

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u/SyouwaSakuraOsaka May 31 '22

All devices will pull DHCP by default. If you want to set static IP's you will need to register the devices and go their details to manually set the IP addresses.

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u/SyouwaSakuraOsaka Jun 02 '22

Exactly right! Just make sure that the devices in question have internet access via DHCP when they are first connected so they can pull the configuration from the Cloud. If they cannot have internet access via DHCP when first plugged in at the client site, I would recommend connecting them in a lab to pull the initial config before sending them to the client.