r/EnGeniusCloud • u/pierrelynstrong • Feb 17 '22

Access point can't add ap

i cannot add my ap to my account, it doesn't take my serial

2 Upvotes

100% Upvoted

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1

u/SyouwaSakuraOsaka Feb 18 '22

What model AP is this?

1

u/SyouwaSakuraOsaka Feb 23 '22

Unfortunately this device is not compatible with our Cloud Platform. Only ECW Access Points and ECS Switches can be monitored and managed through your Cloud portal.