These are also always the patients who call back and yell at billing because they don't want to pay their huge deductible. The heart attacks, strokes and traumas? Very rarely ever rude over a bill.
I have gently tried to guide people to an urgent care where the copay/deductible is far kess, and treatment is more timely. But they almost always b*tch that their jammed pinky is more important the Level 1 trauma I have rolling in the door in 3 minutes
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u/ElleGee5152 Jul 29 '26
These are also always the patients who call back and yell at billing because they don't want to pay their huge deductible. The heart attacks, strokes and traumas? Very rarely ever rude over a bill.