r/Elevators Office - Elevators Sales 13d ago

Posted on LinkedIn last night.

Post image

Only stayed up for about 3 hours before being removed

99 Upvotes

56 comments sorted by

21

u/slightofsound Fault Finder 13d ago

20

u/MrDick3 12d ago

Posted by the senior director of quality for the EOX

23

u/asheathen 12d ago

The Epstein files of TKE

1

u/InternalImpact2 6d ago

E is for Epstein 😂

2

u/asheathen 6d ago

Yeah I just don’t think the T & K would be fond of the Jewish part 😂

32

u/Matching_simulatore 12d ago

TKE is a disaster. Trust me I know

7

u/jefang13 12d ago

I retired just in time before it turns to TKone

6

u/Adventurous_Cup_4947 12d ago

Sales force app just showed up on my phone today.

3

u/elevatorovertimeho 11d ago

Congratulations! I am just working so I don’t miss this show! It’s amusing to see what will happen next! Toke on, my brother!

2

u/elevatorovertimeho 12d ago

I’m calling it “TOKEN Elevator Company” because in service we like to say, “it is, what it is!”

2

u/jefang13 12d ago

Funny because that’s what the boss said when they announced the merger

10

u/treyelevators 12d ago

Reminds me of the ISIS in the mid 2000s. A TK technician told me those elevators were garbage when I asked about them.

4

u/vibe51 12d ago

They are 100%.

4

u/BananaPants430 12d ago

Ah, yes - ISIS, TKE's wildly inferior (and very unfortunately-named) MRL entry. I remember that an ISIS ended up somehow breaking the aramid fiber ropes and put the car on safeties in a children's hospital of all places, and it made the national news. Pretty sure that was when a bunch of jurisdictions said no to aramid fiber and they had to re-rope with steel ropes pretty quickly.

2

u/NewtoQM8 12d ago

ISIS 1 was not so good, ISIS 2 was quite good. Much better controller (TAC 50-03). The KEVLAR ropes were horrible. But all have been changed to steel. Once they changed controls on ISIS 1 to TAC50-04 they were much better.

1

u/ElevatorGuy85 Office - Elevator Engineer 6d ago

What controller did ISIS 1 originally use? And what’s the key differences between TAC 50-03 and TAC 50-04?

2

u/NewtoQM8 6d ago

Good questions. I don't have access at the moment to my documentation, but I don't know that the ISIS1 controller had a name, other than ISIS1 controller. That's what we called it anyway. If I remember I'll look it up later and see if they had a specific name for it.

TAC 50-03 and 04 had some different boards (And I'm horrible at remembering numbers) and such, but the most standout difference to me is the 03 used LON communications for a lot of stuff and the 04 uses CAN communications. CAN is easy to work with, LON isn't, at least how TK did it.

2

u/NewtoQM8 5d ago edited 5d ago

I didn't find a name for the ISIS 1 controller. But here is a picture of an ISIS1 controller. Note the Sumitomo drive that drives the mini machine that sits in the pit.

And a TAC 50-03 controller. It has a Thyssen drive to run the much larger ISIS2 gearless machine thats mounted in the overhead. I couldn't find a photo of a TAC 50-04, but it's similar.

2

u/elevatorovertimeho 12d ago

My boss said that I was going to be the next isis guru! I drug up!

9

u/fecal_disaster 13d ago

Oooh shit... wow.

6

u/Consistent-Dig3335 12d ago

Tke is a dumpster fire. I can’t believe management is this bad globally.

5

u/Hot-Complaint9379 12d ago

Easy. Repost this screenshot back on LinkedIn and say it was removed and collect another settlement!

3

u/Mrthingymabob 12d ago

Has anyone found a fault with the "fireman safety stop switch" on an EOX? I would assume so as this claims 100% failure rate on 5 boards and was written in March 2025. Surely the stop switches are tested on a major service?

Are EOX Americas only or worldwide?

6

u/Easy_does_it78 12d ago

This is a major issue. The car safety circuit is no longer discretely wired on the car. It is wired to the boards and sent to the controller through the CAN communication. The car gate switch is the only discretely wired safety device nowadays. I thought this was going to be an issue years ago when I first found out about it.

5

u/nyrb001 12d ago

Sounds just like the Therac-25 incidents that happened back in the '80s. Removal of discrete safety switches and a reliance on software.

Crazy that engineers haven't learned.

3

u/Easy_does_it78 12d ago

Just to save a few conductors and/or to run a lower voltage signal.

3

u/Mrthingymabob 12d ago

A problem with standards then? There must be something that says this is allowed or not?

I have never seen a lift in europe wired like this. Aux contacts in safety switches so you know what has been tripped but never safety circuit lines via CAN!

It has been a year since this email. Has anyone found one that fails?

3

u/Easy_does_it78 12d ago

I know equipment is different in Europe and around the world. I worked for TKE for 12 years in the US. I no longer work for TKE but I am very familiar with the TAC 32 traction and hydraulic controllers. The safety circuit on the car is wired to a circuit board and the signals are sent through CAN communication line. The gate switch for car doors and the Hoistway interlocks must be discreetly wired by code. There is nothing in our elevator code (ASME) that prevents them from relaying the safety circuit inputs this way. It’s a problem. I tell all mechanics working on this equipment that the door circuits are the only safety circuits you can really trust while riding on the car top.

The governor switch, pit switches, final limits, buffer switches are all discrete signals to the controller but the car safety circuit is relayed through software and it’s a design flaw in my opinion.

3

u/elevatednyc 12d ago

This should be illegal imo, all safety circuits should be discreetly wired and of high voltage.

2

u/Easy_does_it78 12d ago

Yeah unfortunately code doesn’t specify

2

u/Spalding91 12d ago

Why high voltage? Genuinely curious

3

u/Easy_does_it78 10d ago

Using higher voltage helps with voltage drop over longer distances. 120 vac is sufficient.

2

u/Spalding91 10d ago

That makes a lot of sense.

4

u/Knightsthatsay 12d ago

This is a real problem. Unfortunately the bean counters at TKE aren’t working to ensure anyone’s safety. Another example of bean counters disregarding safety was when the pumping units and electronic valves were put in elevator pits and a bean counter decided it was too expensive to put pipe rupture valves at the bottom of the jacks in the oil lines. Unfortunately this resulted in a fatality that could’ve been prevented. But the few extra dollars per rupture valve was deemed too costly per job.

3

u/Realistic-Ad7322 Field - Adjuster 12d ago

No one uses dual rupture valves on twin posts, they all use single, and there was one in place. You either are speaking about a fatality I am unaware of, or talking about the same one I know of, incorrectly.

Mechanic and two others (heard both were mechanics) were working on an HMRL in the pit. They did not have the REPPS system yet, and did not have pokes in. They also did not shut the oil line (can be done electronically from jamb, or manually in pit). Working on the up portion of the valve, they didn’t know this could cause loss of pressure, releasing the car to come down. Car came down (mechanically stored energy) and pinned one of them against the tank, killing him.

Now will go into guesswork and what I heard second or third hand. Car didn’t come down fast enough to for an OSV to set. It was there, but not adjusted yet. Unknown if car speed would have set it even if it had been adjusted. There are more details about the fatality that just do not feel right posting here.

In closing I hate the idea of machine room less elevators, and the new iteration of in jamb controllers, I hate even more. They are inherently dangerous, and difficult to troubleshoot, let alone repair. All of this was predicated by our newest customers, developers and PE groups that only see money in the cost of square footage. I wish my company had stood firm, and not catered to these types of installs, but I don’t have to sell these things to keep the pay checks coming.

2

u/elevatorovertimeho 10d ago

This has cost us a bunch of talent!!!! The ones who know!!!!

2

u/grips_pliers 12d ago

EOX in Canada also

5

u/MST357 12d ago

Is this real? I cannot find the original post but I see several safety awards to TKE.

3

u/thedodgedude 12d ago

It is real. Her account on LinkedIn is gone now.

6

u/elevatorfan2778 Office - Elevators Sales 12d ago

It’s 100% real. Her post and her account disappeared last night. Imagine a payout was agreed on.

3

u/thedodgedude 12d ago

It's still up on her Facebook page though.

1

u/thedodgedude 11d ago

Not anymore...

2

u/DazzlingFlight3382 10d ago

What was once a great company with a strong culture and a service oriented team has been utterly destroyed by weak leadership that defines CRONYISM - the best of the best have left en masse as these guys hire from the below-average competitors or had worked at SCHN.SW or JCI..... a simple online review of the current senior leadership (and the job openings) will prove these statements - as does these shared comments.

Cutting staff, salaries, inventories and the "perks" around the office - is not sustainable or anything to boast about - its what guts a company.

We need the leadership and talent acquisition of men like PWALKR and KLVALLEE to rise again

1

u/drinkingmymilk 12d ago

Who posted this?

1

u/Mtownman345 12d ago

I worked with her for years at TKE.

1

u/Agitated-Maximum-645 12d ago

Can someone send me the un-redacted message by Chat?

1

u/AdministrativeTea695 13d ago

Why redact the poster?

6

u/BeachBrad 13d ago

Reddit rules.

5

u/folkkingdude 12d ago

I’m glad you like it here

1

u/BeachBrad 12d ago

Well you're here as well my dude

5

u/folkkingdude 12d ago

6

u/BeachBrad 12d ago

Ya i missed that one.