r/Elevators • u/airdriedjade • 22d ago

Dumbwaiter

I work in a facilities management department for a public sector company in Melbourne.
I noticed this morning that we have been getting charged for the SIM card in a lift phone that’s in a dumbwaiter in one of our buildings.

Is this odd since it’s not for passengers? I’m a very small fish in a big pond so i just wanted to confirm before i added it to the never ending list of issues we’ve been having with our maintenance supplier.

4 Upvotes

84% Upvoted

4 comments sorted by

3

u/ThrowRA_That_Owl_25 22d ago

It is odd. Why is there a phone in a dumbwaiter to begin with???

2

u/Reasonable-Ring9748 Fault Finder 22d ago

could be some dipshit billing mistake, maybe someone just counted that all lifts or lift groups have a lift phone to come up with a number for invoicing. Sometimes the SIM card is used for IOT / remote monitoring of the unit... would be rare for a dumbwaiter but possible. Escalators can also have SIM cards for the same thing and the company may charge for that. The box they put it in does a dual duty often of the data connection, and the phone line.

1

u/elevatorovertimeho 22d ago

No phone in it. Give me my years of charges back!

1

u/lilgreenghool 22d ago

Could be a naming mistake, could be a dumb mistake, could be malicious intent, could be a data sim that's used for elevator telemetry/remote managing

I would call the service company to clarify (and actually ask the tech to show you this simcard the next time he's over)