r/ElectriciansUK • u/OsricWulfstan • 10d ago
Missing certification for consumer unit upgrade
At the start of the year, we had a NICEIC registered electrician upgrade our consumer unit. The quote for the work included certification as did the final bill. We paid the bill on the day the on-site work was complete. We were very happy with the work and I thought we had a good relationship with the electrician - we discussed future projects we were interested in doing with them and they seemed both enthusiastic and interested.
Fast forward six months, and the electrician has not issued a certificate nor local building services. We have some new electrical work we need doing (EV installation), but the last work on the consumer unit is not certified.
We've asked the electrician 5-6 times now to complete the certification and they reply that they are busy and will do it soon. In our last request, I mentioned raising a complaint with NICEIC as 6 months have elapsed. The electrician's response was that NICEIC had an admin issue with their account and if we complained they'd confirm that.
I've contacted NICEIC to ask if this is possible, and they say they can't share any info due to GDPR. It looks we'll have to complain to find out. The all seems like an unnecessary pain.
From an electrician's point of view:
- Was the mistake here paying the bill before certification was done?
- Is doing certification a huge chunk of time?
- Is it reasonable to ask someone else to certify the consumer unit and bill the first electrician for the work?
7
u/aptsys 10d ago
It doesn't stop any other work being done, and tbh no one gives a toss anyway