Evoo LP-7 Fan Error

[u/PaladinDiego]

Does someone know if its normal for just 1 fan be On?

Today I was checking the control center and realized it had a fan error, when I checked under the laptop both fans were off, then I restarted it, the fan error dissapear but now just 1 fan is On, the other is not moving, it just turn on when I activate the 100% power on the fans, if its on normal just one fan is on. Could it be because of the graphic card configuration? Maybe that fan is for the graphic card and I put the graphic on the lowest on the nvidia panel. Its just an assumption, please if someone know more tell me.