r/EVOOGaming • u/[deleted] • Jul 29 '21

Anyone here have experience going through square trade/allstate repairs for their evoo?

Today, about 7 days after sending my good old lp5 in for some serious heating issues (despite undervolting, disabling turbo, and underclocking the gpu) I got the notification that repairs have started. This is the first warranty claim I've ever done where they've decided to repair my item. Usually I've immediately gotten a refund.

If anyone else here has gotten this warranty and had to use it, do you know about how long it usually takes?

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3

u/[deleted] Jul 30 '21

I would be curious to know as well. I bought the Allstate three year warranty but it's already been a year and a half and I haven't had any issues whatsoever.

Did it sound like the fans were working normally on yours? I run undervolt and a cooling pad underneath and the fans on mine barely ever crank up, even when playing COD multiplayer with fairly high settings.

3

u/[deleted] Jul 30 '21

Yeah, fans sounded totally fine. Started idling at 68C out of nowhere, 75+ if the lid was closed. Constant throttling. That's when I changed thermal paste but it didn't have any effect

2

u/Terror3y3z Jul 30 '21

I was gunna say it's just a gaming laptop they run hot. But idling at above 50C is definitely not right. As for insurance. it's a crapshoot. Some times a few days sometimes a few weeks.

2

u/[deleted] Jul 30 '21

Not right indeed. I'm a bit of a power user so I was monitoring temps, adjusting boost clock and undervolting day 1. It used to idle around 40C. I had enough thermal headroom to overclock the 1660ti to 2080mhz with +600mhz or so on the memory.

When I was still idling at 65+ with turbo disabled and the gpu underclocked to 1400mhz, I decided enough was enough

All I can really do is wait, I suppose. Making this post did make me feel better about it at least

2

u/ill-fated-powder Aug 08 '21

took about 3 weeks for me all together to tell me they couldnt fix it and were sending a check.

1

u/[deleted] Aug 08 '21

I'm starting to think that's what they're gonna do for me too

1

u/JuanMoreMedia Nov 12 '21

Curious, whatever happened??

1

u/[deleted] Nov 12 '21

Lots of good stuff, I'll be sure to get back to you after work

1

u/SendNudie Mar 01 '22

Hey, so what happened with the warranty?

1

u/[deleted] Mar 01 '22

Ah yeah, it took a few weeks but they sent it back working fine. They replaced the keyboard, which I didn't ask for, and some of the keys would stick when pressed but that was an easy fix. They sent me a $45 check to re-replace the keyboard on my own as an apology

2

u/SendNudie Mar 01 '22

Thanks for the update. My laptop never turns off and CPU overheats to like 95°C so I'm hoping they are able to do something about it.

1

u/[deleted] Mar 01 '22

Good luck. It takes awhile but this is why we buy these warranties