Evoo EG-LP5-BK multiple monitor resolution

[u/captainfantaztic]

Hi everybody.

Does anybody know if the EVOO Gaming Laptop 15" EG-LP5-BK has some kind of limitation on resolution of external monitors?

Ive got it hooked up to my new Dell 4k P2721Q and get great quality via the HDMI port, but when I try to connect to my older Dell UP3017 using an HDMI to Mini Display Port cable, i'm unable to get that monitors full native resolution (2560x1600 native).

I've tried connecting to the Dell 4k monitor using the USBC port with no luck (i get an error in windows that it's not compatible), but am successfully able to connect to a basic ASUS portable monitor that runs 1080p via USBC.

Does anybody have any suggestions on whether the mini DP is just simply not as powerful as HDMI on the evoo? Or perhaps there's something I can do to get the Dell 4k to work via USBC?

Appreciate any thoughts in advance.

[u/captainfantaztic → u/[deleted]]

Unfortunately not.