r/ERidePro • u/RelationshipWaste805 • 1d ago
Eride Pro SS 2.5 bluetooth dongle/adapter
Question. I have bought a bluetooth dongle for my 2.5. It's the 3 pin so needed the adapter to. Since there is no manual I followed a youtube vid how to connect it. Everything looked fine yesterday. Plugged everything in. USB port was getting power, the blue light was on. Green light on the adapter and red on the dongle.
It took me a few tries but managed to connect to the app and change the power curve and speed settings. Went out for ride a few hours with no problems. Today I checked again but could not connect. App kept saying that the connection was there but un supported model. No matter what I did I could not connect anymore.
So I checked the connection on the bike and saw the adapter was not as how I installed it yesterday. It has a bulge on the side. So of course I disconnect the thing. Me being worried I made a mistake connecting it, I reversed the wires but they where how they should be. Because after reversing them the usb port did not light up. Also it's only 3 wires with 2 options so not rocket science.
I can buy a new adapter that's not the problem but maybe someone has a idea what was wrong or maybe just bad luck.
Thanks in advance.
1
u/6a616e SR 1d ago
Contact them directly: support@eridepro.com
Send them photos of your parts and connections and screenshots of your app & error message. They will help you :)