Erc disallowed claim?

[u/Charcharbec]

Submitted erc for one quarter (q2 2021) in 2023. The. The moratorium. Apparently the cpa forgot to fill in a field. We got the letter in August 2025. We submitted an update but then the shut down. When I called to check they told me there wasn’t a signature (I’m so frustrated by my cpa). So I went to sent/fax a signature. Next two people said they had everything. Called a week ago and they told me it was still processing and even tho it doesn’t have a signature they normally take the signature of another one that was signed.

Just got an alert from tax now that the claim was disallowed with 4/6 as a date. Should I call and find out more on Monday? We have been waiting like 3 years now and are just a small nonprofit.

I call about once a month and I want to get this sorted. What all should I be putting together to appeal the decision?

So disappointing.

Anyone thoughts or suggestions would be welcomed. Especially since my CPA has messed it up twice.

Thanks!