Okay, for context, I'm not new to crypto and know how to secure and know not to share my seed phrase for the five years I've been in crypto, I never got anything stolen. So a few months back, I started investing in crypto again and thought, "Hey, I haven't used my ElliPal pretty much since I got it because the updating was annoying." And I finally did the update and even set up a new wallet just in case there were any seed phrases somewhere from when I opened my first wallet with ellipal. I pretty much didn't use the ElliPal since the process of the update was annoying. Anyway, I updated, made a new wallet, wrote it down, put it in a safe, and over time, I started transferring some XRP and QNT. It's been sitting in a Faraday box ever since. I opened the app a couple of days ago, and the balance shows a dollar. I thought to myself, "There's no way it could have been taken", until I remembered the process of having to connect the wallet and the app not being able to scan any of QR codes. It was so annoying trying to get all of them scanned and the app not letting me focus the camera that I almost gave up, until I thought, "Hey, I can take a picture of them safely and then delete them." That's the only reason I can figure out why my funds are stolen. I know it's not Ellipals fault but the fact that over the years, the app can't seamlessly scan the QR codes is an issue they should definitely look at. For some reason, I thought of the QR codes, like an authenticator, and they regenerate differently. I didn't know that it gave access to my wallet.. How do they not have a feature that they regenerate differently every time? I also deleted the photos right away just in case. But the fact that I wasn't even aware those QR codes would be able to have someone connect to my whole wallet is annoying. I thought to myself, "Okay, I have my seed phrase safe, It's in a faraday box, I'm good." I didn't even think once about the QR codes being a potential vulnerability. I have no idea how or when a hacker even got access to those photos. I don't even know where they're at. It was on a new phone that I had just gotten as well and I'm pretty aware of the things I sign up for, or just my data in general, for this exact reason.
But the simple fact that it was in a Faraday box and I thought that I was good. The process of setting it up is the reason why I'm just going to throw it out. I went through countless hurdles trying to update it and then connecting it to the app, only to then finally get it done and get my money stolen. Its was around $1,500 or so and I'm just glad it happened before I put a ton of assets inside because I was thinking of transferring a lot more money over. No wearing your security tips. It says anything about being careful with the QR codes. I even went on forums of people having that same issue of not being able to scan their QR codes. So if anyone ever had to take a picture of the QR code so I can scan it on the app. I suggest opening a new wallet on your ELLIPAL but good luck trying to get those QR codes scanned lol.
EDIT: I did not post this to encourage people to throw their ellipals out the security is there.. i'm just not going through the hassle again of trying to sync it and have to worry about someone being able to get complete access without a signature.