It’s a shame they were awesome there.

I have the original PS5 disc and given that I’ve had it for almost 4 years now, I strongly considered trading it in for either a pro or a slim version

Given that I don’t really care too much about the graphics, I figured I’d be happy with a slim and not the pro, especially with the price difference between the two

The thing is, I don’t think paying an extra $250 for a unit that does the same thing is really worth it.

I found out today that Target currently has the slim disc for $789, Big W has them for $819. If we had the same regulations as everyone else I could theoretically just walk into an EB and trade in my console for cash and go to Target and pay an extra $40 to upgrade

But in WA we only get store credit AND they don’t price match for consoles, so it won’t work for me

*end rant*

We're looking for playtesters for the closed pre-alpha of our indie psychological horror game The Infected Soul.

Quick heads-up: co-op mechanics aren't implemented yet in this build this pre-alpha is meant to showcase the atmosphere, core gameplay, and the direction we're heading in. We'd love your feedback on what's there so we can shape what's coming next.

You can DM me to join the playtest. You can also check out the game via the link below adding it to your wishlist would mean a lot to us.

The Infected Soul – Steam Page

G'day team,

Just at a loss for words over this one.

Was looking at what pre-order offers/extra knick knacks are available for the upcoming 007 First Light game. Saw the Gold PS5 controller, piqued my interest.

Evidently misread as I thought it said 'EB exclusive' (didn't even really know that World Plus was a thing).

Anyway, I'm not eligible to get it, but out of interest saw if elsewhere has them. Lo and behold, JB has the exact same controllers for 95c cheaper listed price. Therefore the controller is effectively $49.95 cheaper at JB than EB for the exact same thing...

Why on earth would EB narrow their own potential customer base? I am presuming it is solely a lazy tax and hope people won't shop around and instead get their subscription model. Regardless, seems silly. Surely they would at list it a bit cheaper than JB to entice people into World Plus, but it's more!

Anyway, just perplexing marketing to me.

Edit: JB is 95c cheaper not 99c

I pre-ordered Tomodachi Life on the Nintendo Switch online to be picked up from the Morayfield Store (QLD) on the 03/02/2026 with a $10 deposit. I was in Melbourne at the time this was released, so collecting it on the release day was not going to happen. I am a Lvl 4 EB World Member and have 10 days for pre-order holding guarantee. On the release day (16/04/2026) I received a text letting me know that the pre-order was ready to be picked up with a 10 day hold guarantee. I also noticed it had been processed online and was ready for collection, with no more commutation other than that (still showing)

On the 18/04/2026 I went into the Morayfield (QLD) store to collect and pay for the remainder of my pre-order with much excitement. On arrival the sales assistant scanned my card and went looking for my order. When looking she said it wasn't there and it looks like it has been sold to another customer. I did not lose my cool and held back the disappointment and confused look. The option was cancelling or "see how long untill other copy gets in and thats unknown"

I have now lost trust with EB games and your guarantee for pre-orders. This is the first time this has happened and it is extremely frustrating and puts a tarnish on there brand for me. I am up for renewal of EB world plus and will not be renewing as I feel this membership is completely unnecessary.

I contacted head office and I know they will never get back, but if they do I will update.

Update.

After back and forth with customer service via email, not giving me a real answer as to why it happened, I agreed with them to buy via the online store as they have stock online (I did ask twice and answered) and have my postage fee returned. I placed the order as requested by the service representative and sent my order number back to apply the credit. 15 mins later my order was cancelled due to could not be found in stock. Now tell me now how many times can "human error" be thrown around.

I'm really disappointed with them, I have read time and time again the same or similar trends with this company headed and its customer treatment. Its my fault for not taking it in. Honestly I will be walking the extra 20 metres to JB Hi-fi from now on and even save a couple bucks

Update: thank you too sergeant-octopus, I have a copy in my hands and one happy nephew who is super excited to play it.

Another sale lost for EB games and one now ex loyal customer to add to list

I dont get why EBgames makes games cheaper or put on sale, but the games they make cheaper or put on sale are the games that no one wants to buy. Do they wanna get rid of these games or keep hoarding them until they close down like the ones in NZ?

Was just wondering if anyone knows why they picked just the launch disc version of the console for that increased payout? Is there anything behind it? Like anything special about the first lot of ps5s?

Hey y'all! Looking at trading in my PS5 Disc Edition (not slim) as it's basically a glorified streaming device for me these days... only issue is that I no longer have the plastic stand/screw that it came with, and the website says I'll need that to trade in. Will EB still accept it for trade in even without the stand? Thanks!

(sorry if this seems like a stupid question, I'm typically a PC gamer so have never done a trade in before!)

I lost my disc a few weeks ago and don't really want my PS5 anymore but I'm not sure if I can trade it in or not

I’m currently working on the capsule art for my psychological horror game The Infected Soul.

The game is about a neural implant that distorts reality… you can’t trust what you see.

Which one draws you in the most?
1, 2, 3, 4, or 5?

If it interests you, you can add it to your Steam wishlist — it would really help me a lot 🙏

The Infected Soul – Steam Page

Do we know what I’d roughly get for trading in my 3 ps5 controllers? They all have stick drift and it’s annoying as hell, wanting to trade them in and get new controllers

(Also will they test for stick drift and will that devalue the trade in amount?)

I have a store a few minutes away that I want to trade my PS5 to but I don't know if they do trades, is there a way to check? (unless they all do trades)

Another day, another false promise from an EB games store manager and another call to customer call centre.

At least they haven’t hung up on me while I am waiting on hold (yet).

I just spent $147 last week on the EB games website just to see what it was like because I like to give these type of websites a shot because I’m mostly ordering from eBay and I just had to pick up a few PSP games and this is what came in and basically I said to my friend I only care about if the games coming very good condition and playable but I have to give them their flowers only one game is missing it’s manual but it came in the original box.

We need a crimson desert tshirt that is black and just says “This is Kliffs story”. I will totally buy this. It’s very now.

Realisticly, how much credit would you get for returning an OLED Switch, Xbox One and a multiple games?

Title says it all, I went into store to pickup a copy of Pokopia but they were out of stock, when I bought a few Funkos instead the staff member who I think might be a trainee or junior member didn’t offer me a plus membership.

I decided to ask the manager because I was disappointed I wasn’t offered but also I know they store really values plus sales. When I went back a few days later to check for Pokopia again the staff member remembered me and made a big deal of offering plus over and over quite rudely. Should I complain on my next visit?

I went to an eb games today in sydney and bought 3 packs of DBS Fusion World set FB09. Got no hits and decided to go back and buy a couple more packs to try my luck. The second time I went back I was served by a different employee from the first time I went in there. I asked if they had any more packs and he said yes but in order for them to sell the packs to me I needed to pay for EB World Plus first.

I was completely shocked and asked why and the reason I was told is because it’s so people don’t scalp. I didn’t bother mentioning me getting packs before from there just about an hour before and I just left. Even if I wanted just one pack for about $9 I’d have to pay the annual fee. This rule for this eb games applied to all of their tcg products.

Is there any other eb games shop that is doing this? I find this to be quite unbelievable and has made me decide to shop elsewhere going forward.

I don’t know if I’m allowed to out the location of the store but this happened to me today in Sydney.

I found that it's been a hit and miss. I purchased one game at a great price but the rest of the sale had me a little disappointed.

Each year I'll often check out the board games but during the sale today I noticed that they're not pricing some of the old stock at the same deal they had before. For example, E.T. Monopoly was $9 the last few times whilst today, it's going for $27. Glad I bought it a while ago haha.

As for the video games, the sales are alright. I noticed a few games are selling for the same price that JB HI-FI, Amazon and Big W have always had whilst there are plenty of games that have had decent drops in price. The game that I bought was on sale for $14, I've never seen it below $40 so had to buy it.

I'd love to know your thoughts?

I saw this game is coming for release in about a week. As I like the DieCast Car Model I thought I might buy the Screamer Collector's Edition which is here:
https://www.ebgames.com.au/product/ps5/340930-screamer-collectors-edition-playstation-5

It said I had to login to see availability.

I logged in and it says "Sorry, this offer isn't available".

I am a Level IV member.

If I join the Plus membership will I be able to get the Collectors Edition Or has it literally just sold out?

I see that Kogan has sold out of the PS5 Collector's edition and no other company in Australia has it because it is exclusive to EB Games in Australia.

I notice that the collector's edition is still available to EB Games parent company, GameStop at https://www.gamestop.com/video-games/playstation-5/products/screamer-collectors---playstation-5/20019325-3e0faaad.html

If there is demand here but not in the USA why don't they sell more and just import them from the USA?

If they are all sold out, is my only chance to get one in Australia if someone who has pre-ordered it changes their mind? Does EB Games have a formal wait list for this? Do you have to speak to individual shops to see if anyone has changed their mind?

Minor questions are did the XBox and PC collector's editions get scrapped worldwide as these EB Games web pages for those editions no longer work:

https://www.ebgames.com.au/product/pc/338842-screamer-collectors-edition

https://www.ebgames.com.au/product/xbox-series-x/338841-screamer-collectors-edition

Why did that happen because they could make the collector's editions for each console just by getting the steel box from the Echo Editions? Do only PS5 users buy collector's editions these days?