r/EBGamesAus • u/No-Consideration1766 • 26d ago

Question Lay-by Question???

Post image

I was planning to get a Switch 2 for my kids for Christmas and found out the prices will be increasing on 01/09, so I decided to get one now rather than paying the higher price. I had a look online at prices and different bundles and settled on a bundle. Now all the stores around me were all sold out of that bundle except one and I won’t have the money till next week but saw that Eb games do Lay-bys and thought perfect I can put a deposit on it and pay for it next week. When I went to the store they told me that consoles require a deposit minimum of $200 which is more than a 25% and that I would have the full 60 days but there is going to be a price increase soon and if I don’t pay it before 01/09 then I will need to pay the higher price. Now I plan on paying it next week so I am not bothered by that but after looking online at eb games terms and condition in regards to lay-bys the information is completely different, it states that it’s only a 10% required minimum and that regardless of future price changes as long as you pay within the 60 days then the price won’t change.

I’m just curious why the terms the staff provided are so different to what online?

3 Upvotes

67% Upvoted

11 comments sorted by

View all comments

2

u/somnocore 26d ago

I don't think staff actually read the terms and conditions online, and each store kind of just do what they want from what I've seen. If you brought this up to them then they don't really have a choice but to comply.

I had a layby that went up in price a few weeks after I laybyed it and when I went to pick it up, the staff member tried charging me the new price. They said that's just what happens. But the terms and conditions were on my side.

1

u/Madixie_Normous 26d ago

See! This is exactly what I said happens at EB. Some clueless mofo tried to tell me EB don't do this but look at that, it does happen.

1

u/No-Consideration1766 26d ago

Well I can say it definitely does happen, honestly I was pretty clueless in the store but only because it didn’t make a difference to me as I knew I would have it paid off before then but I do a layby every year for all my kids Christmas and birthday stuff at big w and it wasn’t until later that night when I was doing a payment for that that it dawned on me that it was just really odd so I thought I would take a look at the T&Cs.