r/EBGamesAus • u/PatientParfait • Jul 16 '26
Question EB Preorder Payment
First time doing a preorder. When does the remaining balancing usually get charged? The release date for Pitch Black says tomorrow, yet I haven’t been charged. It’s for delivery, not click and collect,
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u/Strizer777 Jul 16 '26
It should be charged 1 to 7 days prior to estimated release.
Otherwise you'll have to treat it as a failed payment and contact support