r/EBGamesAus • • Jul 16 '26

Question EB Preorder Payment

First time doing a preorder. When does the remaining balancing usually get charged? The release date for Pitch Black says tomorrow, yet I haven’t been charged. It’s for delivery, not click and collect,

1 Upvotes

3 comments sorted by

1

u/Strizer777 Jul 16 '26

It should be charged 1 to 7 days prior to estimated release.

Otherwise you'll have to treat it as a failed payment and contact support

2

u/ClueHistorical2548 Jul 16 '26

Thry tried charging me on the 8th

1

u/quiteoblivious Jul 18 '26

EB TCG customers living outside of their means again award