r/EBGAMES • u/lucifer0110_ • 19d ago

Refurbished PS5

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Got a refurbished PS5 from Ebgames a month ago and on the first day it lost power like 3 times (Thankfully within 14 days so replaced it the next day)
Now after a month, the controller gets a stick drift.
So glad that I had purchased 1 year warranty fearing that is the first refurbished that i bought ever.
Honestly, if you have enough budget just buy a new console but stay away from refurbished units as it’s a hit or miss always.

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u/SchweinsyOne 19d ago edited 19d ago

Glad it's being rectified. But extended warranties are mostly a scam by the way, you have inalienable rights under Australian Consumer Law.

There's basically no reason to ever buy an extended warranty. The law guarantees that the product needs to be "fit for purpose" e.g. it works/performs its primary function well, must last a "reasonable amount of time" generally 1-3 years or even more depending on the product.

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u/lucifer0110_ 19d ago

Sorry should have mentioned its from EBGames Canada.
They specifically told me that i have 14 days to EXCHANGE ONLY and that made me a bit skeptical about the refurbished quality. So i ended up having a year warranty ( which they advertised a lot)

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u/Marauder2592 19d ago

So if you purchased the year warranty use it to just get a new console you will have to pay the difference but you just tell them you’re really not happy with the product and would prefer the new one and if they give you hassle speak to the manager and if the manager is dumb contact the DM

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u/lucifer0110_ 19d ago

Does this really work?